504 East 12 Street,

Manhattan, NY 10009

Easy rent payment via online portal

had a roach issue and the "pest control" came in with a can of Raid and sprayed all around apt. shocker - it did not help the issue.

Quiet, clean and respectful neighbors. Good soundproofing. Few issues with stolen packages.

New management is unresponsive. Washers and dryers in building barely work and management does nothing to fix them. Unit on our floor had roach infestation for over a month that affected all units on floor.

It was okay for a first apartment

Giant leak in our bathroom, mice and cockroaches and tiny apartment

Wonderful location. Prime transit location, near Target and Trader Joes. Good restaurants and coffee shops.

Moved in here in 2021 to a gas leak the landlord insisted did not exist. Called Con-Ed on three separate occasions to have them turn off the gas. When we first reported the gas leak, the landlord said we weren't smelling gas and then didn't address the issue until Con Ed came and detected gas, which was leaking from the oven. Management then came to replace the oven, breaking the gas connection in the new oven and causing yet another leak. Called Con Ed again and the fire department. Unfortunately, when we told management we lived with a persistent leak for almost two months, they said we would still have to pay rent, no concessions. It was back and forth with management for a few months, with no luck at the end, spending extra money on food we had to buy because we didn't have a working oven and throwing hundreds of dollars away because the food that needed a working oven or stove obviously went bad. When they would mop the marble stairs, they wouldn't put wet floor signs outside, so you'd almost die walking down the stairs. Aside from management being terrible (I believe the building is under new, yet still bad management), the neighbor downstairs smoked in her apartment which seeped up through our floors. This neighbor also definitely abused her dog and constantly was yelling and crying in and around her apartment. Trash area infested with rats. We had a few cockroaches that management never came and sprayed for. Washer and Dryers were disgusting and hardly worked. Overall, if you can afford even an extra $100-200 more on an apartment, look anywhere else. We learned a good lesson in apartment hunting, and luckily we got out of this terrible building because they hiked our rent, while we were already paying too much for such a dump.

Tear down the building and put something better here, this place is a total dump and no one should have to live in such horrid conditions.

Daily trash taken out. Quiet apartment for back units.

Very poor management company, problems patched never fixed. Heat off when it’s cold and on when it’s warm.

Fix your management company!

Great location, close to the L train

Rats in the laundry area for a lot of our stay, no gas service for the last 3 months we lived here, management unresponsive

location, modern bathroom

everything broke starting day 1

fix the issues instead of putting a “bandaid on them”

Great location, close proximity to L train, beautiful brick walls in bedrooms, large closets, decent hardwood floors.

Building management is just awful (Westminster City Living), apartment was in horrible (unlivable) condition upon moving in, tiny apartment for overly high price, small kitchen with virtually no counter space and no drawers, bathroom has been poorly kept, water pressure is low (kitchen sink, bathroom sink, and toilet — shower is okay), laundry machines only sometimes work, trash management is substandard (so many rats in the outdoor trash area), don’t break anything because it won’t get fixed or will be broken worse in attempt to repair by super.
Take it from someone who read the reviews on this management company before moving in and decided to ignore the red flags. Westminster is among the worst management companies out there. And the above list goes on…save your money and time and find a better apartment with a management company that cares at all for the health and well-being of its tenants.

Seriously don’t even know where to start with advice. Replace current property owner with someone who at least cares and provides basic/necessary repairs in line with tenants’ requests? Maybe a good start.