Rivergate Apartments at 401 East 34 Street,

Manhattan, NY 10016

Apartments are big and nicely renovated. Good amenities (for a mandatory fee)

Elevators are always out of order and there are not enough to support the amount of people living here, especially considering everyone flexes their apts. there is constantly construction that makes it disruptive to work from home, and reduces access to the roof.

Big apartments, nice amenities, renovated, right by ferry and bus, close to East River

Elevator takes FOREVER, management is slow to respond, far from subway

spacious unit, good closet space

elevators were always broken

Looks nice to a visitor, cool rooftop

Lipstick on a pig.

Great views from rooftop, can’t hear my neighbors, good location near the river and ferry and buses (no subways), good appliances.

Laundry machines don’t always work and elevators were under construction for 2 years.

super quick responses to maintenance requests, great amenities, friendly doormen, love the guys in the package room. never had any sort of pest or bug issue

there's always an elevator that is broken. during busy times (weekday around 6pm) there is often an extremely long line to get to the elevator. other than that everything is great

Roof is nice to have, package room is nice (but closed on Sundays)

Elevators are slow/broken often, laundry machines often broken/not enough of them

Easy - dealing with management, commuting, apartment upkeep, communication if something was broken, etc. amenities also amazing.

Slow elevator, laundry was a frustrating process with some machines not functioning

Be more willing to decrease rent month to month depending on elevator functionality

Has a great rooftop and great views of the river

Elevators are broken a lot , washers and driers not reliable

Invest in better appliances

Nice amenities, not as noisy from outside as you would think with its location, good space

so many issues with water bugs, cockroaches and mice. the building only has an exterminator come on mondays so if you have an issue you wont be seen till then which is unsettling. neighbors can be nosy

Great location and can have some views

If you have a higher floor you’re going to be waiting.

Spacious, gym in the building, natural light and view.

Far from subway. Elevators can be backed up

The apartment itself is fine.

Basically everything else. The management company is terrible, unresponsive and unhelpful and manages *nothing*. They’ve been repairing elevators on the north tower for nearly 2 years leaving 35 floors with only two barely functioning elevators. Even now that it’s “done” they still constantly break down. Most of the people who live here are young and party constantly. There’s been vomit on one of the elevator doors for months and on my hallway wall for over a year. While maintenance comes fast, unless it’s an easy fix they’ll jerk you around. It took months to get our AC fixed and they replaced it 3 times with other non functioning units before we got one that worked. The rent is insane for how crap the amenities are. Also the management office workers park their cars on the sidewalk behind the building and expect security to watch it for them.

New management.

Great starter apartments

distance from subway.
elevators are often out of service.

Fix the elevators?

Nice views. Generally updated interior

Elevators never work and there are 350 units on each side of the building. Mgmt is extremely rude and unresponsive. Package room loses items all the time and is also rude. Gym is closed half the time, roof is also never open…but they charge for all of this

Fire your staff. It’s unacceptable.

-there is always someone at security or at the front desk to help you out
-well maintained

-the apartment is small itself
-the elevators in this building are sooo slow and there always seems to be one in maintenance which adds to the congestion (basically add 5 mins to your commute because of the elevator)

invest in elevators

Updated apartments, maintenance team is responsive

Elevators are horrible - the lines get way too long during rush times can take 10+ mins to even get on one, management isn’t always the best to deal with around leases

Pretty, nice lobby, nice gym, laundry in building, good apartment terrace

Had mice, cockroaches, expensive laundry, dryers did not work all the time

Handle pests better, fix dryers

Nice gym
In front of the ferry pier
Friendly doormen
Very close to hospitals

Slow elevators
Often washers and driers are under repair
Lots of college students and parties

Keep up the gym

If you have no issues with your appliances, no maintenance needed, etc. then it's great.

Slow for maintenance, elevators would be broken 1-2 a month. Leasing office staff aren't nice

Easily accessible to bus and ferry public transportation
Overall clean building - no issues with pests

Staff can be somewhat rude and unresponsive
Constant inconvenient water and amenity shutdowns

Lots of younger people in building makes for a really fun environment if you are a new grad.

Location is tough for transportation.

Luxury building, grey lobby

Renewal offers are very high (20-30% increase). Leasing office is rude. Amenities are often under construction or unavailable

Young people
Good staff
Solid gym
Great roof

Can be loud
Young ppl smoke a lot of weed
UDR is known for 8% price hikes, it’s their business model

It always felt safe and the apartment views and amenities are insane

Laundry never worked, elevators were so slow, and it’s so expensive

The rooftop is truly great and the rooms are a great size. Responsive maintenance staff.

Elevators break too often for such a big building. The building is famous for attracting frat bros and sorority girls so if that is not your vibe, stay away.

- Pretty clean
- Units are on the newer side
- Doorman and package room

- Elevators take forever, lots of floors
- Noise is sometimes an issue
- Trash sometimes piles up in the hallway to the stairs
- Far from subway stops

Lots of friends in building, good amenities

Pest problem, slow elevators

Nice amenities stainless steel

Rodents, noisy, elevators NEVER work

Nice building with decent amenities like the gym, office lounge, laundry room,m

The elevator is SO SLOW, I’ve seen a baby rat climb out of the elevator, if you face the east river it’s noisy AS HELL with the helicopters, someone is always smoking cigarettes in the building and you can smell it in your living room

- Amazing view
- Cool people

- Slow elevators

Good lobby
Responsive staff
Amenities

Elevator always broken
Sometimes AC is off

Was great building

Elevators break a lot

Rooftop, gym, large apartment, quickness of the maintenance requests, location, bread and butter 24/7 underneath

Management, laundry issues- clothing rarely dried in the dryer.
Cockroaches in apartment, elevators slow and often not working, the building temperature was too warm, raised rent astronomically after 1 year, nickel and dime every expense,

Stop raising rent with no changes to the unit

great amenities, love the roof

we had a cockroach problem

Conveniently located. Easy to get almost anywhere in Manhattan

Super young crowd, would not recommend unless you’re in your low-mid 20s

Clean, good location

Average age is about 22, very fratty, FDR is extremely loud

Responsive maintenance team

They close all the amenities events for every holiday. 4th of July there’s no access to the roof. The grills on the roof are constantly broken.

- Nice views
- Efficient package center
- Clean lobby

- Elevators slow and often broken
- Noisy and sometimes dirty on weekends

Nice doormen, overall clean building with AC, nice gym, beautiful view, really nice roof, dry cleaning in the building

Very elevators, no AC in elevator or hallway, frequently malfunctioning laundry so you have to pay multiple times for your laundry to dry

Fix the laundry machines

Pretty good if you’re a finance bro

Unresponsive management, overpriced

Modern building, great amenities, big room, nice balcony, nice appliance finishings

The package room. Their hours make it impossible to pickup packages during the week.

Resume allowing the front desk to retrieve packages or a workaround to retrieve packages if you know you can’t pick them up by 6 pm.

Luxury apartment with solid amenities

It’s overpriced for what it is

the views are unmatched.. best rooftop.. clean.. no bugs.. close to grand central .. amenities

building management was not the best

more attentive staff

I enjoy the amenities and the views.

Rent raises so much from year to year making us less inclined to stay. It is higher than comparable apts in the area. Elevators are always broken.

Clean, no rats or roaches, packages won’t get stolen

As far as doormam buildings go, this one isn’t worth it. They scam you to put up flex walls, elevators are always broken so if you live on a high floor you’re screwed, and all the walls (flex or not) are paper thin.

don’t charge so much for shit on a nice plate.

Laundry, gym, rooftop

On expensive side

None so far

Young crowd, great rooftop

Awful location, a bit desolate

Great rooftop view and set up. Full size kitchen appliances.

Maintenance is not responsive.The finishings in the apartments are not high-end and are not taken well care of.

Update the finishes in the apartments. Better paint for the walls - they stain easily.

There’s a full gym, 2 laundry rooms, dry cleaning service, beautiful roof. Right next to ferry.

Elevators are constantly broken. Like all the time. Not allowed to bring guests on the roof. Some of the people who work for the building are not friendly. Expensive and far away from the subway.

Be better

Young building with lots of amenities, great staff, on the water, excellent starter building for new nyc residents

Slow elevators, loud neighbors on weekends, not much to do in the area

Clean, well organized. Not too many issues with maintenance. Nice staff.

Really expensive, no ability to get management issues resolved without speaking to corporate

Don’t raise rents so much that people cannot afford to live here anymore

Great views of the city and east river. Apartments are in good condition and building has a renovated lobby.

Elevators run slow and break a lot

Fix elevators!

Spacious apartment, reasonably priced, nice management and staff

Elevators slow and unreliable

Elevators need to be upgraded

Good space in units

Elevators are the worst and do not work. Mgmt hits you with high amenities fees when most aren’t available.

Nice building; staff super responsive. You can request maintenance online and it'll get fixed same day without hassle.

Elevator is always broken. If you live on a high floor, get ready for surprise workouts... Also they charge fees on everything and you won't get your full deposit back no matter what you do. They'll find a way to charge you for something.

Fix the elevator.

Cheaper rent compared to elsewhere

Super loud neighbors

Size of apartment and condition are both great. Amazing views, great maintenance and staff.

Elevators take forever so expect a long wait. Usually there’s maintenance on at least one elevator so that slows things down even more.

Perhaps try to address the elevator issues

Looked new, decent amenities, nice staff

Can be loud at times, elevators frequently not working, noise from ambulances / helicopters

Incredible staff that have you covered for any package, delivery, guest, etc. Awesome amenities and views (duh). Spent my first 3 years in NYC here and wouldn’t change a thing... except the one elevator that’s always broken.

Broken elevator like once a week, young party kids on the roof often (pre-covid), amenities are not always cleaned well until covid happened and they had to be.

Make sure elevators are safe and actually work. Enforce kids partying on the roof, clean elevators more often, clean second floor public bathroom space

Good location, friendly team

Anonymous, old and too many loud college graduates

Bring some soul into the community. UDR can do better

Overall nice building

Elevator always down

Great rooftop, young building, apartments have good balcony’s, 24 hour gym.

Apartment was not cleaned or exterminated prior to moving in, leasing office said “they were to busy”. They “accidentally” sent us the wrong lease with higher rents then stated twice. The rooftop doesn’t allow guests thurs-Sunday. They will nickel and dime you every chance they get.

Be honest with tenants.

Rooftop and view

Elevators don’t work frequently

Maintenance

location, neighbors, doormen

elevators, roof rules

Decent sized apartments, good closet space, modern appliances, amenities (at an additional fee), elevator, laundry in building, quick response to maintenance requests

Cockroaches, elevators take forever, amenities were unusable due to covid and no refund or reduction of fee, leasing dept is unclear and difficult to communicate with

Improve the elevators

It is a clean building with a nice renovated lobby (prefer pre construction tbh) but building management is terrible

Parties and always broken elevators

Don’t rent to dumb kids

No pests which is great. Amenities are nice.

The FDR is so loud especially early morning and late night commuters who speed with cars that are modified to make a lot of noise. The helipad is across the street so it’s also super loud. The ferry is also across the street so the exhaust comes into the windows. 15 min uphill walk to the closest train. Terrible location if you’re a commuter. Things are constantly breaking in our apartment. The fridge door has popped off multiple times and hit me in the face. The bathroom already had water damage from the day we moved in. The bathroom wall was making a bunch of noise 24/7. We needed maintenance and no one came for a week. My heat wasn’t working for the first week and I had to submit a maintenance request multiple times, and I moved in during winter.

Absolutely no ventilation in the apartment, yet I can smell other people’s cigarettes. Cabinets are cheaply made and IKEA quality.

Elevators are always broken which results in long wait times (10min minimum) for the elevator. They’re always fixing the elevators. It’s ridiculous.

They’ll tell you that you can have walls for a flex room in this apartment to get you to sign, but then tell you something different once you try to make arrangements.

They also require you to pay for all utilities and $350 a year for amenities that have a lot of restrictions.

The package room people are terribly rude and always closed.

The people that live here are also the worst. They’re all loud, rude, self consumed frat bros.

This place will try to milk money out of you. I wish I never signed a lease here. I hate it.

I hope you all finally get the elevator fixed.