Windsor Court at 151 E 31 St,

Manhattan, NY 10016

great staff, maintence team, closet space

small apt, very greedy management, terrible window treatments, loud neighbors

Nice doormen, responsive management, clean

Not really any but sometimes it could be noisy.

The maintenance team is professional.

Management office is awful and has no common sense. I had to pay 8 days rent while not being allowed to move in because the elevator was reserved. Then, I had to move out 5 days early and pay rent because the elevator was reserved. Rent increase was excessive.

Best run building I’ve lived in since moving to NYC

A bit loud - I’m on the 9th floor and can hear everything outside still (makes it hard to sleep at night sometimes)

location is great and the staff is stellar, feels very safe and great first place to live

young crowd - eventually and naturally outgrow the building

Clean, helpful doormen

Expensive, VERY YOUNG tenants, loud on weekends, management was unresponsive, had to pay for amenities

Good staff, nice amenities, very little issues and responsive maintenance when needed.

A little too expensive, but not much else wrong.

The staff are (mostly) super friendly and helpful, and maintenance requests are always handled quickly.

I feel a little old living here, sometimes it feels like a frat house. The building management company also has SO many dumb rules (gym and roof aren't included in rent, charging insane fees to transfer leaseholders, shutting off water/laundry a lot and not telling tenants the correct days).

Package safety / doormen / safety / maintenance

When they stopped accepting return packages

Stabilize rent

The community feel of the building, the amazing reception and neighborhood.

small closet space

more storage in unit

Great doormen, package room employees, extremely quick response time to maintenance requests, very nice gym, beautiful and updated apartments

Increased the rent $1200 per month between leases, management made a few mistakes over time and was a bit difficult to communicate with

Wonderful doormen, great views, spacious apartments, beautiful lobby, building events, pool in gym

Large property manager mentality, does not budge for most requests like rent reduction and always difficult when moving out. You have to pay to use the roof $60/mo. Weird rules like you can’t bring your dog through the lobby, you have to pick them up. If Uber delivery driver doesn’t have Uber ID they don’t allow them up to your apartment. Not enough closet space if living with someone in a one bedroom.

There’s quick responsiveness and help if anything is needed. Management is decently good. Lots of young people.

Potential noise issue if you like your sleep

Update appliances.

-doormen
-elevator service
-package service
-laundry on every floor
-clean building
-AC and heat control

Our laundry went out of service frequently the past year and they began locking the trash chutes which led to a bit of a mess on our floor. Slow to return security deposits.

Safe area
Near Trader Joe’s
Lots of tenants around the same age

High rent increase forced us out
Small apartments
Slow elevators at times

Staff was fantastic. Super responsive.

Management is not honest and does not appreciate good tenants.

Be better to your tenants

Great service, nice aparments

Kitchens are a little small. Amenities aren't worth it.

Attentive staff, full service experience

Building comes with a reputation

Doormen are great, has a package room, apartment is very nice with hardwood floors, central AC, stainless steel appliances, right next to the 6 train and trader joes.

The amenities are way too overpriced for the quality. The kitchens are pretty cramped, but that’s just nyc!

It’s all young post grad kids so if that’s you it’s fun. Very pretty building and good packages and nice staff. We’ll kept

They overcharge for sure like you have to pay to use the gym and roof. Also just super strict and overall overpriced.

The doormen and package room workers are so nice ! I loved living here when I did !

The management company can be a bit frustrating to work with if there’s an issue but not as bad as some reviews I had read

Feels like a hotel and super nice
Laundry in every floor, elevator

You have to pay for gym and they raise prices like no ones business

*Amenities - laundry/trash chute on every floor, health club (gym, pool, rooftop), 24-hour doormen/security (really nice people!), package room w/email notifications; circle drive makes it easy for Uber & move-in/out (small stuff, not furniture which needs to go through service entrance); parking garage private building access after-hours - great for when the parents come into town and you get back from dinner late!

*Responsive maintenance team - ie toilet fixes, new fridge request, broken cabinet, etc all fixed within a day. Also thought I might have bedbugs: called mgmt, they sent someone up within an hour to do an initial check which looked all clear, but then they called an exterminator to do a more thorough check with dog the next morning just in case, no charge to me (all clear!).

Health club costs extra (although it's cheaper than a lot of gyms in the city with similar equipment); strict rules for rooftop access (have to be a health club member, no guests, no access after dusk, no food/alcohol)

Revise rooftop rules - free and available to all residents no matter if health club members, rethink guest access and nighttime access

Large building with a lot of staff, updated appliances, clean, laundry on floor

Some of the staff were rude, food delivery people had to show ID when delivering which resulted in going down myself to get my food a lot, elevators were often out of service

Doormen
Package room
Convenient location
Responsive maintenance
Affordable laundry

Attitude from staff
Management very standoffish
Had a few cockroaches over 2 years
Alll young 20 somethings in the building so there is often noise

The staff are helpful and maintenance issues are generally addressed quickly. Thick walls so it’s quiet.

Overpriced for what you get. Roof deck is part of health club so you need a paid membership and paid passes for guests. Shutoffs (like water tank cleaning and trash chute maintenance) sometimes take longer than stated without updates.

Very clean, great maintenance crew. Easy to have maintenance come fix issues and they are very timely. Apartment floors are kept very clean and are maintained on a regular basis.

Very strict about move-in and move-out, to the point that they will yell at you if you attempt to move anything through the lobby or service entrance without the proper paperwork. Just make sure you are very organized and have all the proper documentation (you and the moving company) before setting up the move-in or move-out time.

Ease up on moving rules

Really friendly staff and quick service request responses. Incredible area. Big and safe lobby.

The building is full of young people so it is not the most quiet place for young families and students.

Nice lobby; package room well kept; good maintenance services

Building management is incredibly strict; makes moving in and moving out quite difficult; no sublets allowed; tons of rules and regulations they do not tell you about; weird guest policy on the roof; no alcoholic beverages allowed on the roof; the list goes on and on

Reduce rules and regulations for residents

Staff (doormen) are friendly (can't be said about management staff). Despite the building being a complete frat house, surprisingly zero noise issues. It is a young building, but a good value for the money (nice enough amenities, rooftop, etc).

Management is awful. Rudest people I've ever interacted with. They're nice when you're moving in, and then the next day become evil. Very scummy land lord. E.g.: didn't give me my security deposit until I asked 3 times (clearly though I'd just forget about it??); refused to give me a keyfob to get into the gym even though I had started paying the gym fees two months before. Negotiating on the renewal was impossible - the tenants are powerless and the landlord knows it. Everyone who lives here is under 25, so know what you're getting into. Half of the building has been redone and is actually nice, the other half is still stuck in the 90s.

Great staff, responsive management team, little to no issues with A/C, heat, water or gas

A lot of young neighbors who throw parties/pregames

Really safe nice building

Very loud neighborhood

Great storage space, amazing views, clean and well kept

Gym and rooftop isn’t free, management can be slow to respond

Free gym, better responses from management about issues other than maintenance

Convenience, price, building staff, in building cleaners, laundry machines on every floor, responsive and helpful super

Crowded elevators, loud/drunk neighbors

Management was extremely responsive, communication was easy and quick.

Management was not accommodating during Covid in regards to flexibility with leases.

The responsiveness of management is great

Some tenants are loud and rude

Great doormen, awesome package room, clean, fancy looking, emails for packages, elevators, laundry and garbage chutes on each floor, great water pressure

They charge for access to the roof (you need a gym membership which is super expensive) guests to the roof pay $20, which is ridiculous, delivery gets dropped off a the service entrance which is hard for some delivery restaurants to understand. was a crapton of construction for a few weeks making working from home unbearable. they charge 3 months rent to break your lease where the NYC standard is typically 2 months. people slam doors and you can hear it in your living room

allow 2 months rent to break lease, make the rooftop access cheaper