The Heritage at 1295 5 Ave,

Manhattan, NY 10029

The people who work for the building are responsive and professional

Roaches. It’s infested with roaches. Market rate for roaches is insane and shouldn’t be legal. Pest control will come every 2 weeks and roaches persist. I just moved in and I can’t wait to move tf out. Don’t let the renovations (which are poorly done) and 2 months free rent fool you. This place is lipstick on a pig.

Fumigate the entire fucking building before you charge market rate.

great location and views

management slow to repsond

Building management and maintenance respond quickly and help with repairs. Exterminator comes regularly. Right across the street from Central Park. Dishwasher and W/D in unit. Great views and large windows. New gym is small but convenient! 24 hour doorman + hub lockers.

Even with exterminator here twice a month there are still consistently roaches and larger problem that isn’t solved. 1 elevator is often down causing elevator traffic. Issues sometimes with hot water and water pressure. Older building so fixings are usually bandaids. Building has been under construction for our entire 2 years here and schedules are consistently delayed disrupting access to amenities, balconies, etc.

Fix serious cockroach issues, clean hallways and common spaces better and more often.

Across the street from Central Park

Garbage lined up on side of building. Stinks horrifically - rat fest. Entrance is covered by scaffolding - tenant allow dogs to urinate on base of scaffolding, so all you smell is urine when walking along path to enter - gross. Landlord sent lease renewal requesting a 40% rent increase - BEWARE.

Contain the garbage, respond to ALL tenants.

The the location is ideal! Great views if your living on the top floors.

My family live here & it’s been very scary, the neighborhood shootings since we are located near housing projects. Blood on the floors one morning scared are children. The building is not a luxury building & the construction is beyond belief. We were told they would be completed in 4-6 weeks, now it’s almost two years?! We are thinking of not reusing our lease. The winters we froze, constant water shut downs & now rodents, roaches due to all the demolishing. They announced the gym will be opened shortly?! They promised us this a year ago! Do we feel safe going there?! The elevators after two years are working & the dust & debris from the construction are irritating are children. It’s time to leave so our children feel safe. My husband was recently assaulted on the heritage plaza by a resident with a pit bull?! Why are these dangerous breeds living here! So disappointed in this complex.

Please update to what you promised when we moved in? Gym? Lovely lobby, tighter security. A workable phone to the receptionist area & for them to announce when people are entering someone walked up to our apartment with us knowing? Creepy homeless guy! We have children! Please take this seriously! Water leaks mold in the lobby. Please help the property managers! They are overwhelmed!

Pros : close to park and lots of transportation. Some apartments nicely renovated

Cons: neighborhood not great. Security guards at front don’t do anything and sleep

Make building safer

The neighbors are friendly and no one is super loud, utilities included in rent

The building has been under a constant state of construction. Facade repairs, water repairs (which lead to water shut offs), demolition of surrounding apartments, new elevators (never more than 2/3 working, oftentimes just one). There’s been a constant leak in our bathroom ceiling that we’ve complained about countless times. Maintenance comes and looks and says despite worsening water damage that nothing is wrong. Management is highly unresponsive and unhelpful. A gym was promised in Sept 2021, there is so no gym or plan for a gym in June 2022. There are “security” guards at the front desk that do nothing. There was a trash fire next to the building and nothing was mentioned to residents despite smoke streaming into windows and the trash situation remains unchanged. There were back doors to the building left open and homeless were coming in and banging on residents doors. This building looks like a dream on the surface, but it is a nightmare. Our rent went up by $633/month this year, no negotiation was allowed. Will not resign. Where is that $633/month going? Surely not toward that gym.

Listen to your tenants!!! Hire more qualified maintenance people!!!

Location, spacious apartments, incredible views if you’re high enough, very nice units and appliances IF you have a renovated one.

COCKROACHES AND OTHER RANDOM BUGS are consistently in your apartment, no matter how clean you keep it. It is a building wide problem that all residents regularly complain about. There are regular extermination services that don’t work. There is also always construction and renovation going on with very little notice, that can severely impact your ability to work from home. There are constant elevator issues, water issues, and zero building amenities (none of the photos you see on listings of gym spaces or anything like that currently exist and have not existed for the many years I’ve lived here).

Fumigate the entire building, have exterminators do more than just a quick spray of the units, share detailed construction schedules broken down by floor, reopen office management for regular open hours for tenant discussion.

Clean and generally well maintained.

Walls are paper thin. There is currently extensive construction in progress of the building's façade, which creates a lot of noise, making working from home almost impossible.

Security at the entrance is nice for show although I never actually saw them stop anyone. The building is directly across from Central Park which is great.

There are only two elevators for a building with 30+ floor and they're extremely slow and often times only one is working. My roommates and I had issues with package theft as well, packages that were left outside of our apartment doors were stolen a few times. There was a shooting incident in the building that was never reported to tenants, I was only made aware because I happened to be in the building when it occurred and asked the police what was going on.

Stronger security measures, cameras in hallways.

Great location. Across from Central Park. Amazon lockers, laundry room.

Carpet hallways that’s aren’t cleaned regularly. Weed smoking in the hallways and staircases. No amenities!! No bike parking, no gym, no outdoor seating, no doorman, no playground for kids, laundry room only has 5 good washers out of 20. Three huge apartment fires in recent years due to landlord negligence. Repairs aren’t done good. Constant renovations on empty apartments so lots of drilling and banging for years!! It’s never ending.

At $3K a month, you should be offering your tenants so much more.

Nice neighbors
Amazon lockbox
Adjacent to Central Park
Quiet
Beautiful renovations and no pests if you can get a gut renovated unit

Tenants smoke weed in stairwell and smell enters apt. Tenants smoke weed everywhere!
It’s cold. Mgmt claims you can control heat, but it’s always cold in the winter. Thermostat claims it’s 70 in the apt but it feels like a cool 60.

Don’t charge fair market rent when you know the quality of life isn’t ideal

View, space, la vecindad with the bodegas and all the amazing cultural offer of el barrio

Always under construction, no public spaces

Communicate better and improve public spaces

Cheap, spacious and with nice views

Poor administration, problematic neighbors and sometimes dirty.

Improve maintenance, cleaning and better tenants selection