Pros:
The management was pretty responsive, there was a gas outage and the building had to upgrade all the lines. They did it relatively quick and offered both rent discounts and free appliances (instapots, etc) during update. The manager of the building would respond quickly to issues. Their rent increases were pretty standard and negotiable.
Cons:
There is a mouse problem. The wall in the kitchen communicates down through the basement and there is definitely a mouse problem in the basement feeding the rest of the building. The property owners exterminators were useless. We used our own
Advice to owner:
Manage the basement mouse problem better