Review Summary for Hopeto Sterling
Summarized from anonymous rental reviews on openigloo.
Tenant feedback for buildings managed by Hopeto Sterling reveals a mixed experience overall. While some appreciate the affordable rents, good location, and a generally quiet atmosphere with friendly neighbors, significant concerns persist. Recurring pest issues, especially roach infestations, remain unresolved, and maintenance is often described as slow or superficial. The management staff has been criticized for being dismissive, unresponsive, and sometimes rude, with calls for improved communication and more genuine tenant care. Security problems like package theft were also noted, highlighting areas needing attention. Prospective tenants should expect basic upkeep but may face ongoing challenges with pest control and management responsiveness.
Open Violations
Only open violations from the last 10 years.
Data last updated 7 days ago.
The average number of violations per unit for this owner/associates across their portfolio is better than the city.
BUILDING AVERAGE:
0.01 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
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Immediately hazardous
1
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Jun 16, 2019: hmc adm code: § 27-2017.4 abate the infestation consisting of mice in the entire apartment located at apt 602, 6th story, 2nd apartment from north at east
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Hopeto Sterling
/-73.964445,40.652758,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
Prospect Park South
40 Woodruff Avenue, Brooklyn, NY 11226
66 Units • 6 Floors
3.2(6)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 1
Litigation History: Yes
1 Year Bedbug History: No
Reviews (6)
3.5 stars
4 months ago
severe roach infestations
Former Tenant
Pros:
super generally responsive to repairs. lovely street and close proximity to parks and green space. affordable.
Cons:
Severe roast infestation plagues many units, doesn't seem like it has been resolved over periods of years. exterminator does not come regularly and is ineffective.
2.5 stars
Over 1 year ago
Good space, Package Theft, Poor Maintenance
Former Tenant
Pros:
Solid square footage for rent (before the post-pandemic rent surge) and great location.
Cons:
Big problem with package and mail theft in the lobby. I would avoid the apartments that look out on the interior courtyard/recessed basement steps. Not a lot of light, people smoke on the steps, and one tenant had a medical emergency in the space and management didn’t send anyone to clean up the blood and EMT supplies left behind for months.
Advice to owner:
Create a secure dedicated mailroom and install real security cameras
4.25 stars
Over 1 year ago
Good for the price
Former Tenant
Pros:
Relatively clean, nice neighbors, responsive to maintenance requests. Chill vibe - management not overbearing or nitpicky. Elevator. Occasional noise at normal levels. Peaceful environment. Felt safe.
Cons:
Inner facing apartments don’t get much natural light and face other sides of the building. Package theft was a big issue.
3.38 stars
Over 4 years ago
Good apartment, ABYSMAL landlords
Former Tenant
Pros:
Good location/neighborhood
Super is helpful (Sterling)
Apartment is good sized
Super is helpful (Sterling)
Apartment is good sized
Cons:
Cockroaches to be expected
Maintenance is unresponsive & takes a looong time
Management truly does not care about helping you, reception is condescending & dismissive
Raised (tried to lol) rent in the middle of the Pandemic.
Has taken EVERY SINGLE UNIT OWNED off of rent stabilization
Maintenance is unresponsive & takes a looong time
Management truly does not care about helping you, reception is condescending & dismissive
Raised (tried to lol) rent in the middle of the Pandemic.
Has taken EVERY SINGLE UNIT OWNED off of rent stabilization
Advice to owner:
Get new management, and a new receptionist; Friedy showed the utmost lack of interest in doing even the bare minimum of their job.
Maintain any record of tenants beyond whether they’ve paid rent.
Generally be better
Maintain any record of tenants beyond whether they’ve paid rent.
Generally be better
3.38 stars
Over 4 years ago
40 Woodruff
Former Tenant
Pros:
Super is great, usually quiet building
Cons:
Management is unresponsive
No laundry
Dirty lobby/hallways
No laundry
Dirty lobby/hallways
Advice to owner:
Listen to your tenants
2.38 stars
Over 4 years ago
Owner does not care
Former Tenant
Pros:
Good location and neighborhood
Cons:
Building owners do not care about tenants AT ALL . They only care about your rent payment. The management office staff are dismissive, rude and unresponsive. The maintenance that is done is always the cheapest patchwork jobs almost never investing time and effort into actually fixing issues like leaks etc. All their vendor partners are the same, always looking for cheap ways to masks problems instead of fixing them. Mice, roaches, package thieves are all to be expected here
Advice to owner:
Stop being greedy and invest into your building and your tenants. Get rid of Fraidy from the office, her disdain for rent paying tenants is amazing. She does not treat any tenant call will concern or care