Financial District
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21 West Street,Manhattan, NY 10006
293 Units
•Built in 1931
•31 Floors
•Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 0
Eviction information is pulled from NYC housing court records. There are no legally registered evictions associated with this property.
Litigation History: No
Litigation history is pulled from NYC housing court records. There are no recorded housing litigations associated with this property from the past 10 years. This information does not include non-housing court cases, such as small-claims cases
1 Year Bedbug History: No
Landlords in NYC are required to file an annual bedbug report with the city and state whether the building has had a bedbug infestation in the past year. We found no recent bedbug reports from these city filings.
Pet Friendly: Yes
On openigloo, we crowdsource building reviews to determine whether a building is pet friendly. We update this data when at least one tenant reports that the building is pet friendly.
Building Overview
Building Report
Review Summary for 21 West Street
Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews for 21 West Street in Manhattan praise the building's cleanliness and garbage management, but highlight concerns about management responsiveness and noise levels due to thin walls. Tenants appreciate the helpful staff, secure package room, and convenient location. Despite issues like rent increases and delayed maintenance, residents value the safety provided by the doormen. Suggestions include upgrading internet infrastructure and focusing on addressing tenant concerns promptly. Overall, it stands as a recommended option for its friendly atmosphere and amenities, although improvements in management communication are desired.
Available Listings In 21 West Street
Open Violations
A violation is issued to a building when a city inspector from
NYC's Department of Housing Preservation and Development validates and confirms a complaint made to 311.
The violations listed below are open violations that have yet to be addressed or have not been confirmed
as resolved by the city.
Only open violations from the last 10 years.
Data last updated 5 days ago.
BUILDING AVERAGE:
Less than 0.01 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
The average number of violations per unit at 21 West Street is better than the city.
Non-hazardous
1
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Oct 08, 2023: § 27-2013 adm code paint with light colored paint to the satisfaction of this department at the ceiling in the 1st room from east located at apt 28c, 28th story, 2nd apartment from west at north
Show all
Hazardous
1
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Oct 08, 2023: § 27-2026, 2027 hmc: properly repair the source and abate the evidence of a water leak at the ceiling in the 1st room from east located at apt 28c, 28th story, 2nd apartment from west at north
Show all
Immediately hazardous
0
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
No violation found...
Show all
Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
Show all
Property Owners and Associates
A
Arsale Realty Company LLC
3.9(292)
Corporate Owner•
76 Properties•9706 UnitsLitigation History: Yes
Evictions: 105
R
Rose Property Mgmt Grp LLC
3.7(218)
Agent•
46 Properties•7034 UnitsLitigation History: Yes
Evictions: 77
A
Amy Rose
4.5(20)
Top Rated•
Head Officer•
2 Properties•700 UnitsLitigation History: No
Evictions: 0
A
Amy Rose Silverman
4.4(36)
Top Rated•
Head Officer•
3 Properties•915 UnitsLitigation History: No
Evictions: 3
Frequently Asked Questions
Renter Q&A
Q: In addition to rent, what are the fees for amenities and pet fees required by the owner?
2 years ago
A: There is a 50$ a month fee for the gym / lounge. And the pets are a one time $500 fee
2 years ago
Q: What's the name of the current management company? are they any good?
2 years ago
A: When I stayed there half a year ago it was rose associates (they’re referenced on 21west.com), and I believe it’s still true. They’re responding slowly to emails (especially, if you’re moving out). But just in case, they have a leasing office in the building so you can walk in just in case.
2 years ago
Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Renter Recommendations
--% of renters recommend this building
--% of renters approve of this owner
Rents and Deposits
-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.
Reviews (12)
2.62 stars
3 months ago
Good value if you can get a deal for the area but many caveats..
Former Tenant
Pros:
In comparison to some newer properties in this area- you do get a but more space.
Building staff/maintenance is great.
However building management, leasing office is not so great.
Storage available
Laundry machines on every floor.
Building staff/maintenance is great.
However building management, leasing office is not so great.
Storage available
Laundry machines on every floor.
Cons:
Major increases in rent after the first year. (I did not have a "pandemic" rate or any concessions when I first moved in.)
I have no major issues with management currently but they did make an error with billing when I first moved in with a huge utilities bill which was apparently from the previous tenant. I had to escalate it to Rose Associates Corporate to get it resolved. Questions and requests to management seem to take forever to resolve.
The walls are pretty thin and for the first half year of living hear I could hear my neighbor's conversations, coughing, TV etc. They have since moved and I've been fortunate to have someone quieter move in. So noise levels are really dependent on your neighbors.
The windows are old and not insulated so if you're prone to noise and drafts.
The apts come with these slat blinds that have at least a decades worth of dust on them.
PTAC units were filthy when I moved in and they are quite loud.
I'm not sure how I feel about the security in this building. There's a doorperson and CCTVs in the lobby but thats about it. It was a common occurrence to find homeless asleep directly outside the building.
Many pet owners in the building which is great- however the front of the building does tend to smell like dog urine.
Lastly- despite what is says on street easy- this building is NOT Verizon FIOS enabled (only DSL which is very old and slow) Only spectrum and RCN cable are avail for anything close to hi speed- (If you are a tech worker or work from home and you need to have fast symmetrical (download AND Upload) speeds available this will be an issue and ultimately I am not renewing because I was having to many problems.
I have no major issues with management currently but they did make an error with billing when I first moved in with a huge utilities bill which was apparently from the previous tenant. I had to escalate it to Rose Associates Corporate to get it resolved. Questions and requests to management seem to take forever to resolve.
The walls are pretty thin and for the first half year of living hear I could hear my neighbor's conversations, coughing, TV etc. They have since moved and I've been fortunate to have someone quieter move in. So noise levels are really dependent on your neighbors.
The windows are old and not insulated so if you're prone to noise and drafts.
The apts come with these slat blinds that have at least a decades worth of dust on them.
PTAC units were filthy when I moved in and they are quite loud.
I'm not sure how I feel about the security in this building. There's a doorperson and CCTVs in the lobby but thats about it. It was a common occurrence to find homeless asleep directly outside the building.
Many pet owners in the building which is great- however the front of the building does tend to smell like dog urine.
Lastly- despite what is says on street easy- this building is NOT Verizon FIOS enabled (only DSL which is very old and slow) Only spectrum and RCN cable are avail for anything close to hi speed- (If you are a tech worker or work from home and you need to have fast symmetrical (download AND Upload) speeds available this will be an issue and ultimately I am not renewing because I was having to many problems.
Advice to owner:
Upgrade all units to fiber internet, its 2024!
4.25 stars
Over 1 year ago
21 West Street
Former Tenant
Pros:
View of Hudson River
Cons:
Late response to maintenance
4.38 stars
Over 1 year ago
21 west review
Former Tenant
Pros:
very close to the green/yellow/red subway lines and a short walk to the brown/blue.
Cons:
most of the staff is great but some spend more time hanging out with each other then helping.
4 stars
Over 2 years ago
Good but..
Former Tenant
Pros:
Great staff !!
High ceilings
Lots of light
High ceilings
Lots of light
Cons:
Very thin walls
Water bugs (2 in a year )
Windows aren’t insulated (you can hear everything)
Water bugs (2 in a year )
Windows aren’t insulated (you can hear everything)
4.88 stars
Over 2 years ago
Great experience, resigning
Former Tenant
Pros:
Feel really safe - doorman is great. Packages held in a secure room. Great gym, convenient location
Cons:
I haven’t found any cons
4.25 stars
Over 2 years ago
Great location, poor management and old building
Former Tenant
Pros:
Location
Friendly doormen
Nice neighbors
Pet friendly
Friendly doormen
Nice neighbors
Pet friendly
Cons:
The management staff is extremely unresponsive
The building is very old and renovations and updates can happen on a moments notice
The property staff of the building is dismissive and does not address all tenant concerns properly
The building is very old and renovations and updates can happen on a moments notice
The property staff of the building is dismissive and does not address all tenant concerns properly
Advice to owner:
Spend more time serving your current tenants than chasing new leads… no way are we renewing here
4.75 stars
Over 2 years ago
Lovely stay
Former Tenant
Pros:
Great door people. Clean. Bright. Just what we need.
Cons:
Not a great rooftop.
5 stars
Over 2 years ago
Great apartment building and staff!
Former Tenant
Pros:
Loved the doorman Flo. She was always very helpful and compassionate and always remembered me and my cat!
Cons:
The view was of the parking garage next door was not ideal, however the noise was not bad.
Advice to owner:
Tried calling the leasing office and there was no answer. Also would be nice to contact the leasing office by email for general questions.
5 stars
Over 2 years ago
Friendliest doormen in NYC
Former Tenant
Pros:
Location
Friendly staff
Laundry on every floor
Gym
Friendly staff
Laundry on every floor
Gym
Cons:
Rent increased significantly post COVID
Advice to owner:
No advice for owner
4.62 stars
Over 2 years ago
Nice and comfortable place
Former Tenant
Pros:
Doormen and concierge manager are always very welcoming and friendly, helping out when needed.
Requests are processed very quickly too!
Requests are processed very quickly too!
Cons:
It gets a bit noisy because of the tunnel nearby, but nothing super crazy.
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