63 Wall Street Apartments at 63 Wall Street,

Manhattan, NY 10005

Literally everything was great besides rent increase

Insane rent increase

Maintenance is very responsive. Doormen and package room folks are great. Loved living here it’s just too expensive

It’s too expensive! Also building management isn’t really responsive but that’s typical for NYC

Answer more quickly!

Clean enough. Laundry in building (though $3.50 per small cycle). The front door staff and package room people are great. Pet friendly.

Management is a mess. Emails go unanswered. Elevators break often for months at a time and this makes it really frustrating at rush hour times. Imagine living in a building with 30+ floors where people really rely on the elevators? The walls are thin and management declines to intervene even if people are screaming, fighting, or throwing objects in the apt next door. I have called cops on my neighbors more than once. One neighbor was mentally ill and threatened to kill my other neighbor, who then had to move out bc management didn't do shit. The other neighbor was psychiatrically hospitalized and stayed. It's overpriced and the rent increases are insane. Our first year was $200 (5%) increase which is ok but second year was $400 (9%) increase and they refuse to make concessions. Amenities (legit just to use the gym and rooftop) are $750/year per person and you cant just get it for one person in the apartment. Either everyone gets it or no one gets it - no exceptions. The pelotons are constantly broken and they refuse to adjust amenity fee even if they are out of service for months and months at

Start treating tenants with respect, we pay you top dollar to live here! Fix the elevators. Address resident concerns in a direct manner rather than giving the run around. Stop jacking up rent! Stop being assholes. It's not a cheap building so stop being cheap

Awesome amenities, great layouts, responsive management

Not a lot of light on lower floors, lots of noise at times

Great experience overall. I have been in a studio for almost 2 years. Amenities are great, the people working in the building (doorman, package room, workers) are also great.

I have a new neighbor move in that is too loud. Walls are kind of thin so I can really hear a lot of the noise. Also elevators are not all operational.

Cleanliness, doormen, proximity, safety

No ventilation in unit (cannot open windows because they are too old), always changing water pressure/temperature, damaged appliances, one of the maintenance guys is defensive and creepy

Lower rents, especially for un-renovated units

Management is not bad. Every request I sent in to have something fixed, they send someone to investigate the issue in a timely manner. Although some of my emails inquiring about certain things about the building go unanswered. Building is usually nice and clean (stairs are a bit rundown though but most people take the elevators). I've had good neighbors in the 4 years I've been living here and it's been pretty quiet. You can hear your neighbors a bit if they talk loudly and it's quiet in your apartment. Package room is open 7 days a week for about 12 hours (shorter hours Sundays). Management sometimes will occasionally hold events in the building that everyone can attend for free that usually include some activity and/or free food. The building also has a bar if you're into that.

What I like most about the building though is the location. You are very close to a lot of supermarkets which is great for me because I like to cook. You are a few minutes walk away from the 2,3,4,5,J,Z lines and South Street Seaport.

Some appliances in my unit needs some maintenance or upgrading as I can't properly set my A/C temp without doing it in some hacky way and my freezer is leaking water which builds up ice on the bottom. There can be frequent water maintenance where you can't use the water for a certain amount of time. Management does send you an email days in advance which is nice but I feel like it's happening bimonthly now. Amenities cost about $80 per month but I never use it. I don't see this as a con but I thought I'd mention it here.

Check on units that may need maintenance on appliances that may not be fully functional to the tenant's expectations.

responsive for repairs, friendly staff

elevator was down a lot when I lived there, heating system/insulation was not the best

Great doormen, overall nice building, good amenities and relatively affordable for manhattan

No sense of community

doormen and supers were great

This list is endless. Do you have an hour to read? I'll keep it short and sweet.

The elevators have been a disaster for over a year: 1 to 2, of the 3 elevators. are always broken. We keep hearing that the "fix/repairs" are for our benefit, but by the time the elevators are fixed, there will be no one left in the building. The property management is awful too. Absolutely terrible service. I had not one, but TWO, floods in my kitchen and they did nothing about it. No concessions, no reimbursement for damaged and destroyed property, and zero care about the tenant. I will say the doormen and supers are great, but even they complain about management! I would say "I couldn't believe it", but in reality, I 100% CAN believe their own staff was complaining about them. Pinnacle is terrible. Do not live here unless you want to overpay. Also, they have a increasing vacancy I'm told, for good reason: broken elevators for a year, constant construction outside in the middle of the night (out of their control, but still extremely disruptive to sleep), floods, golf simulators are broken regularly, and more. Run!

leave and have someone else with good customer service take over

Amenities, nice staff and overall clean.

Units are small and expensive

Fix elevators

Literally everything, besides rent

Rent prices are so goddamn high

I didn’t want to move but you raised the rent too damn much

beautiful and many amenities
great doormen services

smaller sq ft

The apartment itself was great, I felt extremely safe & the lobby/ halls were always very clean.

The elevators were down a lot, the leasing office was not very responsive and sometimes provided incorrect rent information.

Building staff are great and any maintenance requests are addressed really really fast. I’ve never had any issues and never seen a single bug. All in all it’s a nice place to live

Just small units and it can be dark down here (more of a fidi issue than an issue with this building). Also the amenity fee is steep

Nothing, get rid of amenity fees/raise rent less

Clean, quiet, friendly staff and residents. Right by 2/3, 4/5, J trains, etc. Central HVAC. Lots of amenities.

Elevators could be fussy. Amenities are an additional cost.

Thanks for swift response times and keeping the building in good condition.

Clean building, amazing workers, great business rooms and even private bar

Hard to get in touch with management

Great apt and great management. Beautiful rooftop, clean gym, nice co-working space

Amenity fee is high and amenities are unavailable far too often.

Good place, good price, nice if you want quiet living in fidi.

management can be unresponsive but just keep emailing

none, pretty good place to live

24 hour doorman, mail room, gym and laundry in building and in unit, Peloton bikes, patio, elevators

Not much to not like.