20 exchange place
Pros
Nice building, nice views
Cons
Management, lack of amenities, elevators
Safe, Clean Building with Room for Improvement
Pros
The doormen are wonderful — friendly, helpful, and attentive. The building is safe, well-maintained, and kept very clean. Great location with convenient access to the neighborhood.
Cons
Management is difficult to work with and often gives tenants the runaround on even simple requests. Moving in or out requires excessive paperwork, including multiple waivers just to move furniture. Several neighbors smoke cigarettes indoors, and despite complaints, nothing has been done to address the second-hand smoke that seeps into other units
Advice to the owners
Address the ongoing issue of second-hand smoke, as it affects the health and comfort of tenants in multiple units



