Financial District
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Twenty Exchange at 20 Exchange Place,
Manhattan, NY 10005

762 Units

Built in 1931

57 Floors

Rent Stabilized Units: Yes
Evictions: 12
Litigation History: Yes
1 Year Bedbug History: Yes
Pet Friendly: Yes
On openigloo, we crowdsource building reviews to determine whether a building is pet friendly. We update this data when at least one tenant reports that the building is pet friendly.
Building Overview
Building Report
Review Summary for Twenty Exchange
Summarized from anonymous rental reviews on openigloo.
Recent reviews for 20 Exchange Place, Manhattan, NY 10005 indicate a mixed experience. Tenants appreciate the attentive staff, gym, and amenities, but express concerns about frequent elevator issues, rent hikes, and occasional noise disruptions. Management responsiveness varies, with some praising it while others felt disappointed. The building's location and cleanliness receive positive mentions, but challenges like ongoing elevator problems and noise disturbances persist. Despite some drawbacks, the majority recommend staying here for the friendly staff, good amenities, and convenient location, emphasizing the need for management to address elevator issues and rent concerns promptly.
Open Violations
A violation is issued to a building when a city inspector from NYC's Department of Housing Preservation and Development validates and confirms a complaint made to 311. The violations listed below are open violations that have yet to be addressed or have not been confirmed as resolved by the city.
Only open violations from the last 10 years.
Data last updated 1 day ago.
BUILDING AVERAGE:
0 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
The average number of violations per unit at 20 Exchange Place is better than the city.
flag
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
Show all
flag
Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
Show all
flag
Immediately hazardous
0
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
No violation found...
Show all
flag
Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
Show all
Property Owners and Associates
R
Rbnb 20 Owner LLC
4.2(41)
Corporate Owner
1 Property762 Units
Litigation History: Yes
Evictions: 12
R
Rose Property Mgmt Grp LLC
3.7(218)
Agent
46 Properties7034 Units
Litigation History: Yes
Evictions: 77
A
Andrew Fishkoff
4.2(41)
Officer
1 Property762 Units
Litigation History: Yes
Evictions: 12
B
Brian Caulfield
4.2(41)
Site Manager
1 Property762 Units
Litigation History: Yes
Evictions: 12
Frequently Asked Questions

Renter Q&A

Q: How thin is the wall between units? do you hear your neighbors?
8 months ago
A: The walls are thin. I can hear neighbors sneeze
7 months ago
Show all 2 answers
Q: How is the elevator situation now?
2 years ago
A: No issues like last year! In high rise only 2 are being used for residents regular activities, 1 is a service area dedicated for moving, and the last one is being repaired, I don’t have any issues!
2 years ago

Building Ratings

Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure

Renter Recommendations

--% of renters recommend this building

--% of renters approve of this owner

Rents and Deposits

-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.

Reviews (41)

4 minutes ago
Nice Apartment Building
Former Tenant
Pros:
Good light, nice views, beautiful common spaces
Cons:
Neighborhood has few food/drink options, elevators sometimes take a while
Advice to owner:
Staff is very friendly! Elevators could be better maintained
2 weeks ago
Building Staff 10/10
Former Tenant
Pros:
The building staff (Doormen, valet crew, and porters) are truly the best part of living at 20X. They are extremely friendly, attentive, and go out of their way to help residents day to day. It would not be the same without each and every member of the staff
Cons:
Management is not the best. There's been turnover with previous management and I had hope for new management but so far not impressed. They are drastically price gouging apartments forcing people out and getting rid of the "rent stabilized" units in the building
Advice to owner:
stop price gouging
2 months ago
Would recommend, great lovation and staff
Former Tenant
Pros:
Love all the staffs working in the building, friendly, professional, and responsive. Love the location as well - close to many subways. I’ve stayed on 2 floors and all my neighbors were quiet (or at least the sounds transmission is minimal through walls)
Cons:
Barely got sunlight, the rent keeps getting higher and the new owner requires to use Bilt or check to pay for rent.
Advice to owner:
I don’t like Bilt. Would prefer wiretransfer
2 months ago
So far so good
Former Tenant
Pros:
Beautiful building
Door + Valet staff
Ameneties
Cons:
Management are anti-tennant
Advice to owner:
Improve management communication skills
6 months ago
Great apartment building, horrific rent increases
Former Tenant
Pros:
Great building staff, gym, lounge, beautiful lobby
Cons:
Horrific rent increases, small units
9 months ago
Loved my two years here
Former Tenant
Pros:
Gym, roof access, elevators, package valet, and great doormen
Cons:
A bit pricey, and the elevators would occasionally not work
11 months ago
Good Fidi Location
Former Tenant
Pros:
The apartment has friendly staff / doormen, good amenities (gym, rooftop grill area), and lots of floors with washers and dryers. The apartments are good value if you can get a rent stabilized unit.
Cons:
There have been elevator issues, which is no surprise to the people who google the apartment complex. We knew this going in, so we picked a lower floor in case they went out. We have had very few issues but it still can be frustrating. The building is a converted office complex, and the finishing is less than perfect.
Over 1 year ago
love this building
Former Tenant
Pros:
I have nothing bad to say about this building as I absolutely love it.All the maintenance/front desk/mail room workers are so kind and helpful.

My favorite parts are the rooftop lounge and gym being here.
Cons:
Nothing at all
Advice to owner:
Keep it up!
Over 1 year ago
Great building and staff
Former Tenant
Pros:
The doormen are so helping and nice
The rooftop in summer
Gym in building
Cons:
Not working with long time tenants on price
Over 1 year ago
Pricey and small but fine
Former Tenant
Pros:
Doorman, gym, roof, same floor storage, location, nice layout and features inside apts.
Cons:
need to come downstairs to go up to the gym & doormen comment, expensive
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