Great place to live
Pros
Love the building overall
Cons
The elevators are always broken
Great building terrible management
Pros
Friendly staff, good amenities and upkeep.
Cons
Management is rude and unresponsive, price hikes are insane, currently paying double what I payed three years ago, no way to contact anyone in an emergency.
Advice to the owners
Train your admin staff to at least pretend they care about anything other than shareholders