95 Wall St. IN Financial District at 98 Front Street,

Manhattan, NY 10005

Friendly leasing office
Easy to use renters portal

Package room hours
Waterbugs in apartment

Long time building staff is great (aside from mgt/leasing)

I’ve lived in 3 different units here:

-Sep 2024: School starts, college kids move in, and hot water disappears. The buildings hot water system cannot handle the buildings size. The building does not meet the NYC code requirement to provide 120 degree water at all times. My water temp dips into the 90s almost always during common shower times (8am to 10am) (8pm to 11pm) and sometimes even lower when it’s a really popular time (say 9:30pm or 8am).

Summer 2024: It seems every time they Reno a bathroom on my apartment line I get an absolutely disgusting sewage smell that takes over my entire apartment all day. At first I thought there was a dead body inside the walls, that’s what the smell is like..

-May 2024: Building has an ongoing hot water distribution issue. Building management ignores questions about it by closing queries in the resident app with no response. Enjoy your cold to room temp showers. But at least they stopped branding themselves as a luxury building.

-April 22 2024: building wide ac/heat issue, confirmed with multiple other tenants. Major hvac/electrical/plumbing issues are something of a traditional here now I guess.

-April 21 2024; electrical surge in building, AC units in multiple units stop working properly. This building is a disaster, do not get suckered into renting here.

-“Renovated units” are kind of renovated (janky loud AC units still there) and the new fixtures/appliances are the lowest cost things they could find, washer/dryer is ruining my clothes.

-Building management WILL lie to you. Latest example from Feb 2024. Sudden full building electricity shut off. Management sends email to tenants stating the entire block is being shut down by ConEd to repair electrical wires that were damaged. What really happened? Only this building had damage, ConEd was unaware of any such issue when contacted. No other building actually impacted, fire occurred inside 95 Wall.

-AC: building AC has been off all summer 2023 even after their new cooling tower was installed.

-Unit AC always breaking and extremely loud:rattling sounds.

-No AC in hallways, gym is sweltering hot.

-Paper thin walls, if you live next to one of the buildings many flex wall dorms or Air Bnb units, or even a loud talker, good luck.

-Dust/air: extremely dusty, seems to come from the lone air return duct. No mechanical ventilation. Air circulation is extremely poor.

-Window blinds chain breaks constantly.

-Oven makes burning plastic smell but can’t be replaced or fixed.

- Poor security. Minimal camera coverage. 50/50 chance the front desk person does access control. Depends on the person on duty, so outsiders can and do enter and roam the building. There is a person that roams the halls checking. For unlocked door, management reportedly ambivalent to it.

AirBnB: building claims they take it seriously. They don’t. Front desk is basically a hotel check in desk. Plenty of listings on AirBnb.

No Gas in building currently for the two months due to gas leak. Building management is defiant and doesn’t understand what a gas leak is apparently and claim that the shut off is to “appease” ConEd. As if a major gas leak on multiple doors is nothing.

The building is forcing “GigStreem” internet on all tenants and charging $70 / mo for it.

Cut the crap

They seem to answer maintenance requests quickly and is a pretty clean building

The entire building was out of cooking gas for over 2 months without any compensation

Nothing, truly nothing.

Gas was out for months on end, elevators are broken constantly, college kids are the main residents so noise is always a problem. This place was only worth it when the building was rent stabilized which it isn't anymore.

Great laundry and great super

Not a very good doorman situation

Convenience to work, spacious studio

Need more elevators, building maintenance can interfere with work at home (electrical, plumbing, etc).

Be more responsive and considerate when scheduling building maintenance.

Location and having an elevator

Not asthma safe, lack of air flow, hot water only in the kitchen, small flex rooms

Building is not suitable for tenants

The dishwasher was ok. Package room guy is nice, but only open during the times you’re at work.

Unsafe. There have been multiple murders, and robberies are shockingly frequent. Anyone can just walk in. There are also a lot of illegal airbnbs that bring in really sketchy people. Management knows (they check in at the front desk to get their key) and does nothing. Homeless people around both entrances. People regularly got followed and harassed. The apartments also all have “smart locks” that you have to pay a monthly fee for. People figured out the master code, so they can unlock whatever door they want.

Elevators will be out for hours at a time. When they do work, they’re insanely slow. Just bake an extra 5-10 minutes into your commute.

Pretty frequent power outages? The last one took a day and a half to fix. Management wouldn’t give an accurate estimate on how long it would take because if they did, they’d have had to pay for our hotel rooms.

Paper thin walls that let you hear everything above below and beside you. Constant noise

Insane utility bills. $400-500 in the summer. Really inefficient building where hot and cold air leak in through the windows and floors. You also pay for the building’s utilities, so even if you’re responsible, you’re still going to pay. The hidden costs of living here are ridiculous.

You have to pay $70 for wifi, but it’s so bad that everyone has to buy Verizon wifi if they want to work from home or even stream a show. It’s actually unusable.

Vents run all the way up, so you hear and smell everything in every apartment below you.

Massive rent hikes. Expect at least 10%, but I’ve heard as much as 25%. The building is no longer rent stabilized, so they get you in with low rents and then jack up the price on renewal.

Utilities never work well, break frequently, and maintenance is slow to fix if they fix at all.

Multiple gas leaks. We didn’t have gas for like four months?? Management gave everyone the cheapest hot plate on Amazon to make up for it.

Tons of roaches, and a growing number of apartments with bedbugs. Management is not diligent in addressing this.

Just dissolve

ex Philippe Starck designed building, decent lounge on the roof-top,

The winter and summer months can be brutal on your heating and cooling costs. The windows are poorly designed and not double-paned, therefore, you're going to have to run the heat on high during the winter months. Utility bills above 600/month are not uncommon.

UDR should repair the windows

Convenient location with access to a number of trains.

This building is awful. After living in 8 different buildings in NYC, this is hands down the worst. The front desk lets anyone in; this became apparent when a random screaming person roamed my hallway and then broke into my apartment. There were parties nearly every night; many mornings I would get in the elevator to walk my dog and find empty beer bottles on the floor. I felt completely unsafe and have zero peace and quiet (which, despite living in Manhattan, I have found in other apartments!).

Invest in stronger security and vet your tenants.

Convenience to subway and has all of the makings of what a luxury building should be. But as the saying goes, it’s just lipstick on a pig.

This building might as well have been sponsored by local colleges because most people that live here are students. They are super rowdy and because of their naiveness, management takes advantage. Also the elevator was really slow.

Improve the conditions of the rooms.

No amenity fee, location, w/d in unit

Bad management last year, no gas for 5 months

In unit washer and dryer, nice maintenance and doormen/building staff, gym, rooftop

- Building management ignored reports of a gas leak which resulted in entire building’s gas being shut off for 6+ weeks; they did not offer any rent reduction or compensation
- illegal after-hours street work on Water St causing immense amounts of noise and jackhammering from midnight until 7am
- UDR is incredibly unresponsive for major issues and gets sassy
- Water and electricity were turned off for entire day and night at the same time gas was out, tenants forced to pay out of pocket for hotel, building blamed ConEd but ConEd confirmed it was from a building fire, not related to ConEd
- no transparency in electricity bill; bill doubled in the month when I was not even there
-

amenities were great

could hear everything

invest in noise absorbing something, the walls are very thin

The building had friendly staff and was well maintained.

Maintenance requests were slow to be completed and shoddily done.

Fix your fridges and ACs. Keep your front desk staff

The mail room guy is amazing, and maintenance is super sweet. The roof is another bonus, but is only open 6 months out of the year and the building will randomly rent it out.

The building nickeled and dimed you for everything. They took forever to reply to emails and were very cold to residents who had lived there for multiple years. The doormen don't do shit and contribute to why so much illegal activity took place in the building.

Affordable, amazing water pressure in the showers, safe area, no noise issues with neighbors, no pest issues, office personal is very attentive

Gym could have better hours, it’s not 24 hours.
Can only pick up packages in certain time frames

The water Pressure is great

Management is slow to respond

Become more responsive and provide better solutions

Package room
Fitness canter
Location

Doormen don’t pay attention
Handymen don’t ever fix anything properly

I really like the staff at 95 wall. It’s a great location to be in.

It seems that the leasing company does not care about it’s tenants and only cares about making money. Only luxury by name.

Great maintenance workers, new appliances

Roaches, hidden fees

Lower rent.

Responsive staff and overall safe.

The noise levels are out of control and this is supposed to be a no smoking building yet every single day my apartment reeks of marijuana coming in through the air vents from my neighbors. The people who live in this building are mostly early to mid 20s and there are a lot of dogs too. It feels like they let anyone live here.

Great location, nice amenities

Lots of street noise

THIS PLACE IS A SCAM, AND YOU SHOULD NOT GIVEN THEM YOUR MONEY EVEN IF ITS JUST THE AN APPLICATION DEPOSIT!

PLEASE DO NOT MAKE THE SAME MISTAKE I DID!

I filled out an apartment application with 95 Wall Street, Apartment 1417, on March 21, 2023, and paid a $20.00 Non-refundable Application Fee and a separate refundable (as stated in Application Terms and Agreements - Paragraph 5) $1000.00 lease-holding reservation deposit.

On March 22, 2023, I needed assistance with uploading supporting documents to the building’s portal (which is repeatedly bugging and not working properly) to move forward with my application.

I got on the phone with Ryan from the 95 Wall Leasing Office, who refused to help, was verbally abusive towards me, stated that he will just "cancel the application" on the phone, and abruptly hung up.

The building stated they canceled my application but has refused to send physical documentation of the cancellation. Furthermore, despite canceling my application, the building has not refunded the 1000.000 reservation deposit. They stated they "credited back" the $1000.00 to my card but also refuse to provide physical documentation of the refund.

I have made numerous attempts to contact the building to speak with someone on the phone to resolve this distressing issue but have been subject to continuous disparaging behavior from the building. I've spent over 6 weeks now in agonizing stress and anxiety, because UDR and 95 wall street specializes in fraud and scamming of innocent people.

Again, my application was yet to be processed, no lease was signed, and this was a reservation deposit that the building liable to return to the applicant if the application is canceled by the building.

This entire process has been outrageous, unfair, unlawful and quite frankly: the highest form of fraud.

PLEASE DO NOT DO NOT APPLY TO LIVE HERE UNLESS YOU WANT TO BE REPEATEDLY SCAMMED AND HAVE $1000 TAKEN AWAY FROM YOU FOR ABSOLUTELY NO REASON!

Good area with a lot of places to eat and hang out

It’s not completely safe even if there is a doorman. The doorman’s mostly flirt with the tenants, I’ve seen a lot of people pass through without being checked because of this.
Their policies almost feel like it’s on a case by case basis.
When you file a complaint they do the bare minimum to address it.
Since they handle your water and electricity (instead of going through ConEd for example) the pricing is confusing and they hike it up.
When you put in a work order through their app for a broken appliance or plumbing or anything in general it can take days for them to respond unless you call them which defeats the purpose of the app.
Lots of fees that is for sure just to get more money out of you.

Amenities, doorman, location

Bedbug infestation in my apartment. Nobody resolved the problem. They need to send help until the apartment is bedbug free. Staff can be rude when you request help with any broken things in the apartment. Package room guy can be rude.

Actually continusly solve the problem

Lived here for 2 years - its clean, quiet, good location, gym is decent size & clean and rarely packed - has good machines, the doormen are 24/7 mostly friendly, maintenance staff is very responsive and friendly - they'll fix anything with 24 hours usually. The walls and doors are THICK - I rarely had issues with noisy neighbors because the doors and walls seem to insulate sound very well. Water pressure is insanely strong. the roof terrace is nice for summer/fall, not open during winter or early spring. Duane Reade nearby is 24/7. The units themselves have good appliances except for the heat/AC - there's no temperature control/thermostat, so you have to set them manually with a dial and they dont turn off/on automatically. Every unit has washer dryer. The studio apartments are huge and you can flex them into 3 bedrooms. the 1 bedrooms are large too and could easily flex into a 2. Package room is secure and privately run and the staff are very helpful - they also offer dry cleaning and other services there. most people in the building are young, like mid 20s to mid 30s and keep to themselves mostly - everyone seems to be young professionals. if you're looking to make friends in the building you might have a hard time but then again I never really tried. Didn't have any issues with neighbors smoking or partying.

Even though it's a "luxury" building, I think the price you're paying is really for the location. The units themselves are not necessarily luxurious per se, considering the kitchens and bathrooms are sort of outdated by 2023 luxury standards. The marble in the bathroom and kitchen needs refinishing, the cabinetry is cheap veneer/particle board, the floors are veneer - not true hard wood, windows are outdated, light fixtures are outdated - that being said for a normal building all these things are adequate but if you're expecting luxury, then I would be weary. elevators are often broken or just seem slow(?), not much natural light in the units and the dark floors and cabinets make them even darker - but this depends on which direction your apartment faces. The apartments don't have a proper oven, it's a convection oven/microwave, but I think you can get this changed out for a real oven but they charge you for that. The washer/dryer in unit is great, but they're pretty small so you can either do a bunch of loads, or use the big communal washer/dryer on the 16th floor. The leasing staff is responsive and capable but don't expect any kind of favors - they're very strict about policies, which I supposed could be good or bad. Currently the building is rent stabilized by I believe at the end of 2023 that will expire and thus rent could go up a lot from one year to the next. package room is only open 830-5 so if you're working then it can be hard to get packages - although they are open Saturdays which helps.

Front desk, maintenance, and package room crew are great

Took a while to respond to maintenance requests

All of the staff is wonderful and attentive. Most service requests are answered quickly and solved.

Hallway carpeting isn’t always thoroughly cleaned, but apart from that the building is pretty well-kept.

Carpet cleaning the halls would be awesome!

It’s comfortable and the units are nice

Lots of 20-30 year olds. A bit noisy

Maintenance staff, generally good neighbors, dog friendly, great apt, big windows

Leasing office support, airbnb, corporate housing, crime rate within building is out of control (affectionately known around the neighborhood as the Murder Building), cops here all the time, squatters, trashed hallways daily, elevator delays up to 15 min, dog poop on roof, broken rec room, small recycle bin for whole floor

Do better

Nice units, nice finishes, big bright windows, in unit washer dryer, and overall nice amenities (roof, gym, etc)

Doormen don’t stop people coming in - they just let anyone into the building and into the elevator..especially at night which is concerning given all the crime around the area and homeless people. They’re also very rude and condescending when you inquire about it. The building also airbnbs units so you have strangers in and out constantly..concerning given the headlines of what happened in the building Fall of 2021 (google it); you also can’t get your packages outside of 8:30-5:30, which is when most people are at work; you also don’t have an “Auto” setting for the AC units, so it’s either on or off…which isn’t great in summer or winter when you have Pets at home while you’re at the office.

For the amount of money we pay and the type of building, residents expect this place to be run as the “luxury” building you advertise. Get new doormen and put stricter policies in place on how they run the front door. Also putting a key fab system in the elevator would eliminate random people roaming through the building. Fix the package retrieval system as well.

it's a large building with good amenities (lounge, outdoor deck, gym) so you have what you need, which is nice! 24/7 person at the front desk, in-unit laundry

maybe it was just my apartment, but the rooms were very small. the package system was inefficient because you can only get packages 8:30am-5:30pm Mon-Sat, which is when most people are at work. the entire building is just kind of dark as well?

fix the packaging system please!

elevator, amenities, easy to pay, descent location, package room, doorman, clean, close to major subways and battery park/the pier

A lot of people party in this building, especially in the summer. Non residents drunk in the elevator with drinks going to party on the roof. Maintenance is not very responsive, we had a burner on the stove go out that was never fixed. False sense of security, yes there is a doorman but someone was murdered in this building in 2021 (look it up) and they walked right by the security. It is a decent building, but mostly fresh out of college 3 kids crammed in a studio vibes.

Take better care of security in this building. More efforts to prevent obviously drunk teenagers who don't live here to go to the roof.

Easy to Flex Wall, great concierge, two elevators, rooftop with grills, dishwasher/in unit laundry, responsive and incredibly kind maintenance staff, in building mail room and dry cleaning. Payment is done through an app

Management in the building, especially the leasing office, will not do anything and need to be constantly prodded for them to work in the slightest or even send you an email back. Expensive for what you’re getting. Security staff will not be kind if you break even the slightest rule. You’ll be flagged down and stopped every single time you enter the building for the first month from a few of the concierges who will hassle you about whether you live there. You need to pay extra to even have an oven otherwise you get a glorified second microwave. Utilities are not included and they’re based on your apartments square footage, not you’re usage. Windows in units are horrifically drafty and offer no insulation

Property needs to be managed better, especially considering it’s owned by a massive leasing company. There’s SO much room for improvement and the leasing office, especially for renewals and fielding of calls, needs to be so much more attentive and/or capable. Pay the folks in the mail room and on the maintenance staff far more than you do, they’re the best of the staff I’ve met in my two years

Good location, spacious, good amenities

Cabinets and furniture are made to look nice but when you look at things closer they are put together poorly.

Be more responsive and make sure apartments are 100% when new tenants move in. I had to wait months just to get a curtain that had dead bugs smooshed all over it from the previous tenant replaced.

Good location, nice to be near the water

Very loud, young renters who like to party on the roof. Ridiculously overpriced. Water street is unpleasant.

Improve family atmosphere

Beautiful new building, great doormen, supers on site. Laundry in units, elevator, amazing rooftop with bbqs and Lounges. Shared a large studio with two others with flex walls but if you want real bedrooms it’s expensive. Building itself is amazing

Sometimes long wait for elevators

Little to none. There is a gym in the building and a rooftop.

Unsafe - there was a murder in the building. The management company is sketchy and dishonest.

They don't care, not worth giving any

Apartments are nice and spacious. Amenities are decent and the gym is pretty good.

Elevators seem to always be down or have problems so there is often a long wait during peak times and lines almost out the door.

Most of the concierge and building staff are friendly and very responsive.

The Resident Manager CJ is totally checked out. He wears sweat pants and t-shirts while “working” and he has really turned this place into a dump since he took over. Weeks to fix broken refuse chute on our floor. Improperly lit public areas (burnt out lights everywhere). He even lets the mobile COVID testing site on our block use our “private” amenity bathrooms.

Hire new management and implement new procedures. Or change your marketing campaign and quit falsely advertising 95 Wall as luxury living.

Very few, not worth mentioning

Building is old, everything is dated

Please quit ripping people off

Nice gym and outdoor area

Dark, small units, could use a bit more upkeep

The building staff are really kind, young environment, and great amenities.

A lot of people don’t wear masks, a little noisy, and sometimes there is litter in the hallways.

Enforce masks!

Amazing staff. Mail room is super quick and efficient. Clean and beautiful amenities. Large rooftop and never any issues with not having a place to sit. Security here is very good. They know everyone in the building and if they do not, they will stop you.

Could be cheaper due to other luxury amenities buildings on Wall Street being cheaper/ bigger spacing. Very overpriced. Also did fully not get our deposit back due to a “cleaning fee” we were not aware of.

Lower pricing would have been ideal and I would have stayed instead of moving across the street.

Units are spacious. Good sunlight. High ceilings. Subway stop is close by. Washer Dryer in our unit.

Not a safe building. They let anyone in. Full of Airbnbs. Security is nonexistent.

Lack of covid preventative and sanitation measures, does not feel safe. No sanitizer stations in high touch areas/lobby/lounge. No signs in lobby. Occasional crowding on elevators due to lack of policies. Only building Ive seen in NYC that is ignoring basic preventative measures.

Rooftop is always littered with beer bottles. Since there are so many Airbnb parties the roof is always a mess.

Mold in AC. I was told to live with it.

Windows are drafty. Causes massive puddles from condensation which is creating mold.
Our unit doesn’t have an oven.

Have doorman that actually do their job to ensure the building is safe. Install a key fab system. Screen and ID people coming in. Stop Airbnb rentals.
Follow NYC policies for precautionary measures to prevent spread of covid-19.

Amenities, location, commute

Dated a/c unit

Building staff are nice and the place is well run.

Walls are thin and it feels like being back in a dorm ever since students started coming back into the city. Would be a nice place to live if I were in college or just out of college. Also, maintenance takes a long time to fix things and I have reoccurring issues with certain appliances in my particular unit. I wouldn't actually recommend it to a friend given the location, the mostly student population, and the fact that falling apart appliances don't make it worth the money imo, but it's not a horrible place to live by any means either.

Has W/D in unit, marble in kitchen & bathroom, decent city view depending on apt, and some layouts that are great. Gym is 24/7. Doormen and Valet are nice and cordial.

The walls of the apartment can be thin and you hear way too much; appliances don't work fully (ymmv); some apts don't have normal ovens; too many actual dorms and AirBNB type rentals in building; Always random people coming in and out; college kids can commandeer the amenities and invite tons of randoms from outside; the outside amenities like the lounge area, BBQ area, etc. as a result of all the college kids partying without cleaning up is a mess and needs work (for example, the grills are disgusting and unusable, some of their parts even not attached anymore).

Put just a little more money into refurbishing/cleaning some of the amenities, particularly the gym, grill, and OUTDOOR lounge area. Make sure tenants under age 25 or temporary ones are held responsible for damaging or dirtying up the shared spaces. Occasionally check the outdoor lounge areas and make sure one giant college party isn't making the space unusable for anyone over 25 years of age. Make sure maintenance staff don't give tenants too many run around on fixing their appliances.

Good amenities (doorman, common areas, etc.) and nice location

The building itself is fine, the staff are lovely, but the biggest concern I have living here is with the terrible, disrespectful management. COVID protocols are next to none (not ONE meaningful acknowledgement about how it affects community guidelines in all this time; they didn’t even have a sign about masks in the lobby until Oct 2020) and are completely unresponsive to concerned pleas from residents. I chose to live here under the guise that a doorman building be a safe place to live, and I’ve never been more uncomfortable in a living situation.

Get your shit together

Building management is great, work orders are processed quickly and the staff, from front desk to maintenance to mail room, are all great people.

Outside noise is a little annoying at times.

Clean building
Fairly responsive staff
No major issues

Loud neighbors at times

Free breakfast on the rooftop Monday to Friday, concierge, dog friendly

My unit was a little dark

Furniture in furnished apartments could be nicer

Nice amenities and roof,

but poor management lead to multiple fees and me having to overpay, also had a roach problem.

The building looks modern. Great Stuff.

The building has serious mold problems and the appliances are over 10 years old and they are in very bad shape. *The electric bill is higher than usual. The apartments don’t get painted properly for new tenants, and don’t expect it to be clean either. If you are planing to live in this building, please conduct a full inspection (Hire your own painter & a maid for deep cleaning) Otherwise it will affect your health and well-being. You can get sick from living in a toxic environment « This comes from my personal experience that I’m still recovering from it». Some apartments don’t have ventilation because The Vent has been broken for a while now.

*I can provide Inspection documents, Photos and Videos.

The apartments are in need of remediation.

Friendly front desk staff

Too many short term rentals

Minimize Airbnb units

Very cautious during covid, great gym, package pick-up easy, fast elevators most of the time, location

Dogs everywhere, no parking, lack of response from maintenance / leasing office

Beautiful building with good amenities.
Maintenance responds pretty fast

Small space for the price
There’s one concierge worker named byrum who’s very rude and racist but management does nothing about it.
Washing machines are small but they have laundry in building.

I have lived in this building over the course of a few years in different units.

The space is modern and you get great service and amenities ontop of this. The staff knows everyone and makes you feel like family. I’d happily come back if the time is right.

The building leans towards young professionals. As you get older and look to start a family you may think twice.

Walls aren’t super thick. Depending on where your unit is located you may get more noise than others.

Look into noise prevention where possible.

Mandate COVID safety more.

Luxury building and great management

Only con was too many college students.

Reduce the number of rentals to international college students.

Building design is nice. Apartments are constructed with ikea materials. Will not last long but looks nice. Neighbors are friendly, front desk and mailroom are nice. Solid apartment if you have the money, but nothing special considering the area and other options close by.

Half of the units are AirBNB or other short term rentals run directly by UDR , guests smoke and drink in the hallways and use the apartments as party houses for the weekend. Management suggests you to ignore it and open windows if you have asthma or other medical issues that you can not be around smoke. Elevators constantly broken with the doors left functioning so that an unsuspecting person could walk in and fall to their death.

A woman was killed on the property by subletters(supposedly not allowed by management) and rolled around on the luggage carts in a barrel and management said it is not their responsibility to tenants to have the doormen check in visitors or deliveries. If you are woman living alone, I’d look elsewhere.

Take more care with who is allowed in the building and who is allowed

Having moved here from a 6 story walk up on the UES, 95 Wall was definitely an upgrade. It’s close to Pace, has an elevator, luggage carts to move your stuff, a package valet, a freight entrance, AC units built in, washer and dryer in unit, tanning on roof and basketball court on roof, plenty of flex rooms perfect for students, CJ and Chris in the office are amazing

Always dog piss in stairwells, have to be very very persistent w maintenance if you want anything done, maintenance team super disrespectful, utility bills suspiciously high/ def not legit, constant problems w ac and heater, constant problem w washer dryer, it’s rare the doormen get the door for u, murder on 22nd floor and they wheeled the body out on a luggage cart that is still in use today

This building went downhill fast

Doorman (who are very kind), elevators (though very slow despite there being four), gym, rooftop (though it's very loud and not very pretty so I never go), package valet, VERY quick to solve any needed repairs or issues (literally within hours to minutes).

ROACHES ON 6TH FLOOR, MOLD ISSUES-- my mental health was severely effected by this as certain molds directly cause depression (I was just diagnosed with MDD after living here 9 months), has had a bed bud infestation within the last 2 years. no sunlight reaches my room (6th floor on south-east side facing Front st) despite huge windows; you're not going to get any unless you spend extra to live on the top few floors that don't directly face a high rise building. Owned by a big company so there is little to no negotiations and I believe their pricing is not representative of what you get. When studios in the FiDi were going for $2,200, the building, to convince me to renew my lease, offered $3,020-- over 200$ MORE than my current lease with them. It was almost laughable and insulting to be offered to pay more for an apartment I've dreaded living in for the past year. You're paying purely for location. Not worth it imo.

I advise being more accommodating price-wise on apartments that get almost NO sunlight. This effects the physical health of an individual, especially during times when you have to stay in the apartment for long periods of time. This also did a number on my mental health. I could be offered to live in this apartment for free and I still wouldn't take it because of this one problem.

After being overseas for work. being back in New York gave me a sense of comfort and security. Nyc is love if my life, I owed everything I an to this phenomenon.

MGMT: it is with no inconsiderate degree of reluctance that I decline to accept their consistent bait & switch. I had already lived in a unit and wanted to upgrade to a new one. During this process leasing office officials throw me for a 2 week application process done in bad faith, complete and utter abuse of power. They lie and they are not to be trusted. Even when you have done nothing wrong as a tenant they will find a find to make you suffer for their short comings.

I know UDR has been taking dip in performance and trying to make shareholders too be not worried. But you need to see what your employees are doing without your consent that will, it’ll be too late before you find out you allowed a leasing office staff make a mockery of a seemingly well respected name under UDR