Pros:
This is a fairly cheaper alternative in luxury residential buildings with a very, very friendly and caring doormen, supper, and repair staff. It has the benefits of efficiency, space, and convenience of living in a luxury building at a slightly lower price point. Large laundry room and gym, and very responsive maintenance team. The building is well maintained so issues of this kind are very limited. In the last year they have been investing more and more at upgrading the building. - Although unrelated to management, location is great in a very quiet street (unless the apartment faces West St), with a police station in the corner for security, and close proximity to basically every subway station, stores and grocery options, and bars and restaurants.
Cons:
The leasing office manager is very difficult to deal with, but once you are past the leasing and contract signing stage, you will have limited to null interactions with them. The building is on the older side with under average amenities for luxury buildings. It is clear that the interiors are worn out, although they remain in the well maintained range. There is rooftop access but it is not developed as a lounging area (No outdoor furniture other than a couple of rusty and broken abandoned lounge chairs). There is no lounge Room, but a small old office. The steam room is okay, but the sauna doesn’t really work (never worked for 5 years, at least the men sauna). The bike room is next to the rooftop, 2 flights up the stairs.
Advice to owner:
Definitely a friendlier leasing office person would be great. The benefits of rooftop furniture as a value add to the building exceed the investment costs. Wood maintenance in the lobby can make a significant appearance improvement for a cheap investment. A sauna technician can add a sauna back into the amenities list.