138 Orchard Street,

Manhattan, NY 10002

Close proximity to train, groceries, and restaurants

Packages would get stolen, management company sometimes slow to respond to maintenance requests

The person that gave us the tour was very thorough and did a great job.

Clarity on issues with building

Why do people move out

Heat was consistent, great location

Had to move out due to bed bugs, the property management did not cover any of the costs to treat our clothes, and I had to throw away my bed. They also altered the documents we had signed stating that the building had not had bed bug issues.

I hope this issue is resolved by now.

Great location, that’s it

Not clean, poor pest management

Be more responsive

I had reduced rent during pandemic.

Worst building I’ve ever lived in and worst management company I’ve ever dealt with (Misrahi). Heat went off completely three times this past winter, during a weekend so it wasn’t fixed for over 24 hours each time. Issues with pipes, appliances, hot water, cockroaches. They leave the trash open in the lobby. The realty company actually lied to me during my move-out process and then gave me attitude when I caught them in a lie. While they thought I was on vacation, an agent tried to show my apartment without telling me ahead of time. The radiators are crazy loud, the underage girls who live under me are constantly having loud, drunken parties that I’ve reported multiple times, and they leave the front door unlocked all the time.

Get it together.

We mostly chose this building for its location, super ideal. The neighbors are nice, even though we don’t encounter them often. Access to rooftop (with discretion) came in handy during nice days.

Hard to contact super and get things fixed immediately, cleanliness issues, uncontrollable cockroaches (even on the top floor), untreated bed bugs in the building as a whole.

Get in closer contact with the tenants, as well as implementing pest management.

Location is great, vibrant neighborhood close to restaurants and shops. Very walkable.

Bed bug infestation in the walls. Management tries to take care of individual incidents but not attack the problem that it’s the whole building. Tip is look how the public spaces are managed, that’s what you’ll expect to get inside. Walls are a little thin and water pressure is just okay. While it looks to be a great deal, it’ll probably be a bigger hassle to live here than to find somewhere slightly more expensive

Take advice from tenants and take care of things like cracks, holes, etc. before they cause larger issues.

It’s Orchard Street for God’s sake. I had nice neighbors.

I had to terminate my lease two months in bc of a systemic bed bug infestation in my unit that persisted for years before I moved in. They showed up about a month into my stay. I learned through some sleuthing that I wasn’t the first to have to leave the unit for this reason. I was gaslit by management over and over again about the seriousness of the issue and how to deal with the bugs. During a pandemic. Management disclosed (by law) that there had been an infestation in the last 12 months when I moved in but when I asked them if the last tenants left bc of the bed bugs they lied and said no, promised the issue had been eradicated. Obviously, it was not. Also the heat went out twice in the two months I lived there, once during a blizzard, for about a day at a time. I killed seven mice one night? Knicked an entire family living behind the oven. Poor bastards.

Stop renting your units until you deal with the underlying bed bug issue in the whole building. Knowingly renting unsafe apartments to tenants is unlawful and predatory.