No real problems
Pros
Generally clean, renovated apartment, management somewhat responsive and would come fix anything quickly
Cons
Stolen packages, cockroach issue in the summer but was addressed. Wanted to raise our rent during peak of Covid. Noise was fine but I was on the top Floor
The worst management imaginable
Pros
The building is in a great location and that's about it.
Cons
The management is so incompetent my roommate thought she was getting a phishing scam email. This particularly pertains to RUTH. She is unresponsive and when she does, she emails in broken sentences, will address you with the wrong name, and then complain you are ruining her day (by her doing her job). Try emailing her and you will see what I mean. We are not resigning due to her alone because we are sketched out by the management. OUR RENT CHECKS WERE STOLEN. And this happened to many others in the building, it's very shady. Now they gave us the option to wire the money with a fee. There has been construction so loud for 4+ months that we have been worried the ceiling will fall through. But maybe more concerning than that is that our water has been black filled with dirt from the construction above. Even the city had to come out and do inspections and offer warnings. There has been dust that has fallen from our ceiling through a hole because of this. Safety is a huge concern because the door to the street does not lock and the second door stays open for a full 10 seconds after you unlock it. Guys it really doesn't get worse than this. Don't fall for the location, you WILL pay for it.
Advice to the owners
FIRE the management company. Hire a real company with real employees with brains.