went without heat and hot water for weeks in the winter
Pros
loved my neighbors
Cons
bad corporate management, lack of utilities during the winter and super didn't show to let 311 in, unpermitted illegal poor quality renovations
Advice to the owners
i'm with mao
Nasty, Dismissive Landlords and On-Going Building Issues
Pros
Neighbors are nice and it's close to the park, that's about it.
Cons
Google Tran Group NYC and click on the NY Post article. We've had issues with pests, garbage piling up, vagrants coming and going (security concerns), and constant hot water and heat problems. If you're told there is a "super on-site," I've got news for you... There's not! And if you have an emergency situation, they're 1-2hr away at best. Property management are in no hurry to help with anything that is not urgent -- and they seem to relish in insulting tenants and dismissing any concerns they might have.
Advice to the owners
Do your job. Stop forcing rent increases on folks that have proven they take good care of their unit and are on-time with payments.