328 West 19 Street,
Manhattan, NY 10011

24 Units

Built in 1910

6 Floors

Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 0
Litigation History: No
1 Year Bedbug History: No
Pet Friendly: Unknown
Building Overview
Building Report
Hey smart renter!
In the past three years, this building had:
11 complaints
Get building reports for more information
You Will Get:
call-center
Building complaint and pricing history broken down by month.
rat
The latest rodent inspection reports.
construction
Existing or upcoming construction projects in the building and area.
And more...
Open Violations
A violation is issued to a building when a city inspector from NYC's Department of Housing Preservation and Development validates and confirms a complaint made to 311. The violations listed below are open violations that have yet to be addressed or have not been confirmed as resolved by the city.
Only open violations from the last 10 years.
Data last updated 1 week ago.
BUILDING AVERAGE:
0 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
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Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
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flag
Immediately hazardous
0
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
No violation found...
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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Property Owners and Associates
O
Orlando Santiago
2.9(5)
Site Manager
1 Property24 Units
Litigation History: No
Evictions: 0
T
Townhouse Property Group, LLC
2.9(5)
Agent
1 Property24 Units
Litigation History: No
Evictions: 0
S
Sean Lavin
3.4(14)
Head Officer
13 Properties104 Units
Litigation History: Yes
Evictions: 1
W
326 West 19th Street LLC
3.4(14)
Corporate Owner
13 Properties104 Units
Litigation History: Yes
Evictions: 1
Frequently Asked Questions

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Building Ratings

Cleanliness
1 (unmanaged) to 5 (well managed)
Garbage Management
1 (poorly managed) to 5 (well organized)
Heat
1 (faulty) to 5 (working)
Neighbors
1 (loud / disrespectful) to 5 (friendly and considerate)
Noise Levels
1 (loud) to 5 (quiet)
Owner Responsiveness
1 (slow) to 5 (timely)
Pest Control
1 (lots of pests) to 5 (no pests)
Water Pressure
1 (weak) to 5 (strong)
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure

Renter Recommendations

--% of renters recommend this building

--% of renters approve of this owner

Rents and Deposits

-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.

Reviews (5)

Over 1 year ago
Management is the worst
Former Tenant
Pros:
Good location, elevator, WD in unit
Cons:
We had a horrible mice infestation and management refused to respond, they only sent someone after we threatened to not pay rent and report them to the city. There is no phone number or website to reach management, just a general email that no one responds to.
Advice to owner:
Respond to your tenants
Over 1 year ago
expensive with mice
Former Tenant
Pros:
Washer dryer, good location
Cons:
The property management group is horrible, there was an infestation of mice in the building and it took forever to get them to even respond to us.
Over 2 years ago
Okay but expensive
Former Tenant
Pros:
- in unit washer dryer
- close to great restaurants / bars
- very kind and responsive super
Cons:
- management company is non-responsive
- pests in the building — mice and cockroaches in my unit
Advice to owner:
Pest management and better communication with tenants
Over 2 years ago
Management is awful
Former Tenant
Pros:
Chico is the best super in the city. The actual best and saving grace for everything you need and makes sure the building is as clean as possible.
Cons:
The building management are absolutely the worst I’ve ever dealt with. They knew I had multiple mice and rats in my place and sent a pest guy three weeks later. Basically completely unresponsive, short with me, and did nothing for me. This was during covid and Christmas. Did not refund me for staying in hotel, never apologized, never made sure it was resolved. I moved a month later. Thank gosh my lease was up.
Advice to owner:
Be a good person. You make enough money for how much you charge. It’s not rocket science. The building was invested and they caught over 20 and still basically told me to fuck off
Over 2 years ago
328 West 19th
Former Tenant
Pros:
Chico - the super - is absolutely fabulous. He is so attentive and takes care of everything. Keeps the building extremely clean
Cons:
The management is tough to work with. They are very old school in paying rent and think they can get more rent for their apartment than they actually can.
Advice to owner:
Allow tenants to set up direct deposit to pay rent and be open to negotiate rent. These two bedrooms are really a converted 1 bed room.