See all complaints about this building in a rental report
Open Violations
A violation is issued to a building when a city inspector from
NYC's Department of Housing Preservation and Development validates and confirms a complaint made to 311.
The violations listed below are open violations that have yet to be addressed or have not been confirmed
as resolved by the city.
Duration in the past 10 years.
Data last updated 6 days ago.
BUILDING AVERAGE:
0 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
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Immediately hazardous
0
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
No violation found...
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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Property Owners and Associates
T
Tower 37 LLC
3.7(20)
Corporate Owner•
2 Properties•220 Units
Litigation History: Yes
Evictions: 1
E
East Village Launch LLC
4(20)
Corporate Owner•
12 Properties•1641 Units
Litigation History: Yes
Evictions: 9
K
Kevin Lalezarian
3.9(20)
Head Officer•
12 Properties•1842 Units
Litigation History: Yes
Evictions: 9
L
Lalezarian Developers Inc
4(20)
Agent•
10 Properties•1324 Units
Litigation History: Yes
Evictions: 3
Frequently Asked Questions
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Building Ratings
Cleanliness
1 (unmanaged) to 5 (well managed)
Garbage Management
1 (poorly managed) to 5 (well organized)
Heat
1 (faulty) to 5 (working)
Neighbors
1 (loud / disrespectful) to 5 (friendly and considerate)
Noise Levels
1 (loud) to 5 (quiet)
Owner Responsiveness
1 (slow) to 5 (timely)
Pest Control
1 (lots of pests) to 5 (no pests)
Water Pressure
1 (weak) to 5 (strong)
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Renter Recommendations
--% of renters recommend this building
--% of renters approve of this owner
Rents and Deposits
-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.
Reviews (17)
3.38 stars
9 hours ago
Nice Building, Bad Location
Former Tenant
Pros:
Rooftop was awesome, sound system great, elevators, gym, doormen
Cons:
Not a great block, and the price was expensive given the location/space
4.38 stars
2 months ago
Great building with friendly staff
Former Tenant
Pros:
It's a very pleasant place to live and the doormen are especially friendly. The building is overall clean and the floor to ceiling windows really make it a happier place to live. Whenever I had a maintenance issue, they were quick to resolve it.
Cons:
The location of the building isn't ideal since their tend to be a lot of homeless folks on the street. While they're usually just living their own lives too, it can make walking home in the evenings sketchy. Additionally the building itself could do a slightly better job of keeping the trash rooms clean, or adding bins to the trash rooms. they would often get backed up and smelly
4.5 stars
3 months ago
Solid apt in not great area
Former Tenant
Pros:
Great light in corner into, responsive super, no pests, fast elevator, nice rooftop
Cons:
Neighborhood is not great
4.12 stars
4 months ago
Overall Pretty Decent
Former Tenant
Pros:
Doormen are friendly, its overall clean and nice
Cons:
Units are small, washer and dryer are barely functional, the street is full of homeless people
4.75 stars
9 months ago
Pretty good, good maintenance
Former Tenant
Pros:
Gym in the building. In unit laundry. Waterfall in the lobby. Walls are quite thick, both above/below and side walls. Pretty convenient to get to 34th or 42nd subway stations and Penn Station/MSG
Cons:
Location is not great, esp near 8th Ave. Doormen are friendly but not super professional.
4.12 stars
10 months ago
Lived here for 1.5 years
Former Tenant
Pros:
Good location, very accessible, building is modern enough, good lighting, good for 2 bed flex
Cons:
A little unclean outside on the street on trash days, design slightly outdated
4.38 stars
Over 1 year ago
Fantastic building bad location
Former Tenant
Pros:
-Very nice doormen -Fancy amenities - Good amount of living space - Nice appliances - Gorgeous views - Close to transportation
Cons:
- I hate the surrounding neighborhood it’s awful just google “garment district nyc”
4.5 stars
Over 2 years ago
Overall it’s nice
Former Tenant
Pros:
Great rooftop views Waterfall at the entrance Nice front door/concierge team Young professionals
Cons:
Small lobby Repeated elevator issues Reporting a gym equipment issue or complaint goes unresolved Smog and noise pollution. 37th street is bumper to bumper traffic going west Lots of new hotels on the same street so more tourists than usual Dispensary of some kind on this street and 8th Ave A growing number of homeless hanging around
“On June 2022, at around 3 a.m., two unidentified men approached a 44-year-old man around 8th Ave. and West 37 St. and started beating up the victim.
The thieves then took the victim’s wallet and his Rolex watch worth $30,000 and fled the scene”
4.88 stars
Over 2 years ago
Great value in midtown
Former Tenant
Pros:
Convenient location - near a lot of subway lines. Staff are friendly and super is responsive. Great value for money relative to the area. Large rooms. Rooftop has amazing views. Have had no issues with management. Sound proofing is great.
Cons:
The neighborhood is not the most polished
Advice to owner:
None - everything in the building is satisfactory. Can't really do much about the surrounding area
4.5 stars
Over 2 years ago
Great Building, Location is Okay
Former Tenant
Pros:
Great deal for a luxury building in Manhattan!
Cons:
Very close to Penn Station and Port Authority. A lot of homeless people linger on the block and outside the building. A lot of fighting and drugs on 37th btw 8th and 9th.
2.75 stars
Over 2 years ago
Don’t recommend the building
Former Tenant
Pros:
The super is amazing
Cons:
The property manager are unresponsive and unprofessional
Advice to owner:
Be more responsive and professional
1.62 stars
Over 2 years ago
Building=Marginal; Management=Insufferable
Former Tenant
Pros:
New(ish), Convenient location (sorta), Building Staff- inconsistently adequate.
Cons:
The property manager and off-site support team are inept, unresponsive, indecisive, and overall laughably incompetent.
Advice to owner:
To the owner: Rid yourself of stupid Arine Gebian and Lorraine Pacheco. If you are lucky enough to interact, they seemingly lack the awareness of the concept of following-up. Both are equally unpleasant, unprofessional, dismissive, and downright rude. It will be unsurprising if they are both the same person.
4.25 stars
Over 2 years ago
Townsend Review Process
Former Tenant
Pros:
Best doormen ever!
Cons:
We re-signed our lease right before COVID. Half my roommates lost their jobs and we had difficult paying rent but the management gave us no concessions. Our apt was listed for $2k less after we left.
4.5 stars
Over 2 years ago
First apartment
Former Tenant
Pros:
- lux building, great doorman, indoor washer dryer
Cons:
During COVID the surrounding area was concerning
Advice to owner:
N/a had no complaints to them
3.25 stars
Over 2 years ago
Townsend NYC
Former Tenant
Pros:
The super and the people working in the building are great people. Very friendly and will help you the best they can.
Cons:
Management!!!! They don’t pick up their phone. It’s very hard to contact any of the manager. They will not work with you on anything!!!! Stay away!!!
Advice to owner:
Doesn’t hurt to be available sometimes!!!
3.12 stars
Over 2 years ago
37th street Townsend Reivew
Former Tenant
Pros:
~Room sizes are big enough for a queen-full and a full size desk. ~water pressure is great and included in rent ~building staff is very friendly and creates a safe environment ~ repairs and any issue with apt is dealt with within 24hours ~location close to a lot of great food options ~location close to penn station and port authority. 10min walk ~building allows pets ~building allows flexwalls ~kitchen appliances are all stainless and work great ~in unit washer/ dryer option
Cons:
~a lot of homeless on the street while walking to the east side. Though they are harmless makes it hard to walk. ~traffic on 37th street can get annoying living on the lower levels ~fire trucks/ambulance can be heard daily and even at night ~rent is a little high. Best to try to split with roommates, unless you can afford. ~washer/dryer in unit is a little older in my unit so maintenance is called about every 1.5 months for fix
4.38 stars
Over 2 years ago
Short stay as a sublet
Former Tenant
Pros:
- Doormen are some of the kindest people and very helpful - Amenities like the roof, gym and in unit washer dryer - Relatively thick walls. I can never hear my roommates if we’re in our own rooms
Cons:
- Bathroom vent might be connected to other units. I can hear full conversations from other apartments through the vent - noise levels outside are loud even on the 14th floor