Nice Lovely building
Pros
The building stays clean
Cons
Some tenants still smoke even though it’s prohibited
Advice to the owners
Nothing
Proceed with extreme caution
Pros
This building has modern fixtures and is relatively new. There are some helpful amenities such as a fitness center, party room and more.
Cons
Management is neglectful at best. There is a general lack of care/interest in the well-being of residents that stems from the property manager. Several residents have reported her unkind attitude towards those living in the building. This building has had a roach problem from March of last year. There have been class C violations, as well as 311 complaints—over 15 roach specific complaints from March 2024 onward. Management is aware of the problem unit but has failed to effectively address this issue. I have never heard of a building with weekly exterminator visits scheduled until now. Though it is promised the exterminator is available weekly, this has not been the case. Scheduling changes without adequate notice or communication, vastly inconveniencing residents who need help. Some residents have reported seeing 20+ roaches in a day… this building is just over five years old.
Advice to the owners
Show sympathy to residents experiencing issues and try to address problems at the root. Getting mad at residents who respectfully self-advocate because it “makes you look bad” displays a concerning mismatch of priorities.