The Carteret at 210-15 West 23 Street,

Manhattan, NY 10011

The location is great

No hot water, was told to run my water for 20
Mins and it’s bc the girl upstairs doesn’t run her water enough. Massive roaches, mold on walls( told the walls can’t mold bc they took a class and know) rooftop chairs all broken, glass bottles and garbage everywhere. Rent went up $700 and they didn’t even do anything new to the building. Tries to evict you to get higher rent .

Put some money into your buildings .

Rooftop deck, location, gym downstairs, laundry and doorman

Not a lot of closet space and could use another window

Make the studio apartments more affordable

The doormen, handy men, and maintenance guys are on top of everything. They care about their jobs. The building is old and has a lot of charm with the preserved mail shoot and facade.

The units are small and over priced. The dryers are always broken and I’ve seen mice in the basement and multiple cockroaches in my apartment, the basement, and hallways.

Lower the prices and get an exterminator

Rooftop
Well maintained
Neighbors
Location!

Very Small Studio

Very clean,
responsible super,
Nice community feel

The pipes in winter bang like nothing I have ever witnessed

Very responsive building management, friendly doormen, rooftop

Apartment is very hot throughout the year, even with no heating

Better heat management

Great location, and access to subway

Beware - my rent in this building increased by over 50% after my first year.

This is home - it is cruel to increase rents by this level. You are pricing people out and putting them into a rental market that is impossible to navigate for an average/middle class working professional. You should be ashamed. Keep the increase to under 10% per year.

The pros: cheap for a doorman building in Chelsea, laundry in basement, cool old-New York aesthetic, good management, roof

Expensive overall for the amount of space you get, walls were thin

Install soundproofing in walls please!

-amenities
-overall clean
-convenient location

-strict rules when using amenities
-management

Building was kept clean and most amenities were easy to use. Building super is very nice and they were helpful during move out and move in. Fantastic location in Chelsea close to everything

Things were frequently shut down or not available- not just bc of pandemic- elevators were very iffy and water was frequently turned off due to pipe issues. Outside building facade was always being worked on and repaired so always construction, even in interior facing apartments. Ubers could never find the address, but that’s very minor. Some front desk staff was friendly but some of the neighbors weren’t at all friendly. Overall decent building

Good for price
Staff are very kind
Maintenance responsive and quick
Nice view from roof
Laundry works
Utilities mostly included

Old building, heating pipes are VERY noisy
23rd b/t 7&8th has become incredibly sketchy

- Really responsive management
- Doormen & staff very friendly

- Loud neighbor :(

-Close to 1, A/C/E, Chelsea nightlife, Flatiron
-1 block from Whole Foods and 2 blocks from Trader Joe’s
-several cafes within a block
-24/7 doorman building
-roof with great view
-elevator
-studio size is small but just enough space to have everything I need
-Internal marketplace for residents to communicate

-Even though it is a prewar building with cinder block walls, I can hear more from my neighbors than I would like
-The common areas could use a little more maintenance
-The gym is pretty basic

Close to subways and restaurants and grocery stores. The super is very nice and responsive!

Lots of street noise, rooftop has been closed for over 1 year, other amenities are an extra cost

Everything was cleaned and cared for, we were kept safe, management was excellent with communication and interpersonal skills.

More than half of the doormen were intrusive into personal life, and rude to tenants as well as guests. It was a problem. There was ALWAYS ALWAYS construction on the building that would start as early as 7 am and last all day. And when I say all day I mean ALL day. You couldn’t even think. So we had to leave the apartment on more days off than we would’ve liked.

None at this time

Very chill doorman building, there is a building portal to be able to sell/buy furniture and communicate with tenants, maintenance is super quick and responsive, all studios and 1 bedrooms so although there are 17 floors not too busy, pet friendly, package system is very efficient via email

Roof has been closed for over a year without any updates as to when it’s re-opening, make sure to choose an apartment that is not facing the inside as there is no natural light

Very friendly staff and good apartments, quick repairs

Very inflexible and rude landlords about lease breakage re Covid

Be good to people who are renting in your building if you want the rents to keep coming... Work with us to help us get out of our leases. You guys have been really rude and unhelpful. In particular, John Megadlia is very rude.

clean and well maintained. close to many trains.

sleazy staff, elevator goes out of service a lot

you're supposed to care about your customers' quality of experience?