Monterey At Park at 30 Park Avenue,

Manhattan, NY 10016

The doormen are friendly, considerate and the staff that maintain the building are very responsive. The building is kept clean.

They’ve been working on the elevators for too long for how high up I live and they raise the rent exorbitant amounts.

Good and responsive staff

Very inconsistent heating during the winter.

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Nice doormen
Dog walking group is very wholesome
Wide variety of people - not a classic Murray hill building with new grads

Had an issue with pests. We got it taken care of and they didn’t return for 2 years remaining on lease

Na

The staff are great and the buildings is well maintained

Far from all the action but close to transite

Heat is always sufficient. Good water pressure. Regular pest control

It's right by Park Ave so it is a bit noisy

- location is super convenient
- the doormen are lovely
- the super is quick to fix issues that arise
- building manager responds quickly to emails
- there are lots of dogs and they gather outside every evening which is really fun to come home to
- there's a clothing donation box in the laundry area which is handy

- Elevators are the worst I've faced in NYC. They have 3 elevators, however, only generally run 2 of them. It's clear that the algorithm is optimizing towards having an elevator in the lobby, as opposed to moving people to and from their destinations efficiently. Tenants that have lived in the building for years have told me that there was a lawsuit brought against them by the tenants because of the mishandling of elevators. The building lost however did not change a thing. They previously had an attendant in the third elevator and packages would be delivered to apartment doors. Now they sit in the front lobby.
- Multiple packages have been lost.
- Management is a nightmare to deal with and have mishandled fees/payments, misrepresented changes to a lease, and much more.
- The heat is absurd. I had the super turn off the head in my apartment and I still need to sleep with the windows open. This means that my apartment is incredibly loud & dusty.
- Rent prices are obscene for the building and apartments. They have tried to increase the rent of studios to be more than the cost of a 1BR at true luxury buildings (which this is not).
- Despite a "no smoking" rule, the hallway constantly smells of smoke
- Washer is $3.5, dryer is $3.25. A couple of the washers & dryers have been broken for months
- The amenities fees are astronomical for what you get. Gym will be going to $35/month. It is a tiny, cramped gym absolutely not worth that much. The lounge is $75/month which is well decked out, but too small to justify the cost.
- The water occasionally turns brown?? Occasionally after returning from a trip of 2-3 weeks the water coming out of the taps is brown. The other day it happened WHILE I WAS IN THE SHOWER. So gross.
- Large oversights in cleaning the apartment before I moved in (things that I only was able to notice after a couple of months). Eg. bathroom vent is completely clogged with dust and therefore no hot air/steam can escape (this means that the roof DRIPS), toilet tank had an inch of scum on the bottom of it, so the toilet bowl would turn brown after 1 day, under the radiator there were multiple dead cockroaches.

If you charge luxury building prices, make it a luxury building.

- Doorman are friendly, responsive, and helpful
- Rooms are spacious, good layout
- Solid water pressure
- Clean
- Friendly neighbors

- Not all the outlets in my apartment work

good Location, Size,Doorman

Rent went up to much

The doormen are all very nice and welcoming. Hardly any pest issues, clean, new washer & dryers in the basement

water leaks are often, can be noisy at times, as more time passes (From previous tenants) the less luxurious the building has become

Terrible communication

Neighborhood is great

No pest control, you will live with cockroaches, they pop up everywhere. Management doesn't do much, I hire my own pest control professionals.
Heating is not enough- you will need extra heater in every room.
Management and doormans are snobby. Lobby is filled with boxes.
Water is rusty and open has dark brown water coming out while you are showering and you will feel filthy.

Know the reality and stop calling your self luxury condo, stop being snobby.

Very convenient location for nyu students. The 6 train is 3-4 minutes walk away.

I had roaches when I first moved in.

Central location.
Apartment size & layout.

Management/Leasing Team
No significant building amenities
Overpriced (not luxury building)
Package/delivery room organization
Elevators (maintenance issues)

Build and maintain tenant relationships.
Do not discriminate against leasing applicants and tenants.

Convenient location, cleanliness

Walls on thin side. Can hear neighbors sometimes

great staff, clean

noisy neighbors, and area

nothing to note

Great location and mostly clean though I have seen roaches.

Rent increases are insane. Please know a studio in late 2020 was $1700 they raised it to $4k+. Management is unreasonable get with the times.

Stop forcefully evicting people.

Great staff, clean

Some pest issues

None at the moment, maybe be more clear with tenants on issues

Great doormen, safe

Laundry machine stains white clothes

Third party should clean the washing machines more often

Post war solid built pleasant neighborhood easy commuting but kind of boring on dining

No real top of line amenities basement gym where garbage is. small resident lounge and outdoor space. lobby looks like a mailroom when deliveries come in no storage room big enough. No handyman service available if u want anything done personally.

It’s Park Avenue should be glamorous entry, service and amenities top of line

Quiet, clean, convenient to work and easy to get downtown

Not the most dynamic micro location.

Centrally located, great super

Landlord seems only to do the minimum, and has taken a hard line on rental payments during the pandemic

Don’t be so inflexible