The Westerly at 913 8 Avenue,

Manhattan, NY 10019

The doormen are excellent

Not great with pest management. Exterminator didn't work

- Amazing staff
- Very responsive if there is a problem

- noisy neighbors

Nice area for food
The doorman are nice
They take care of issues usually

Consistency see roaches
They’ve raised rent by $300 since covid and was not open to negotiating
The walls are extremely thing I can hear the full conversation of my neighbors
I can hear the outside noise incredibly well



Be reasonable with your rent increases and take care of updating the apartment

The doormen take the time to get to know you and are fantastic. Any issues that need repaired are addressed promptly and after a year here the only maintenance I’ve needed was a clogged sink.

The trash chute is tiny (but at least we have one on every floor.) pest control is a joke when they come (but thankfully haven’t had horrible issues with pests so far). Brokers fee was absurd and they raised my rent $200 this year

Stop raising rent

The doorman and maintenance staff

Building manager, ac and heat is good when it works

Be nicer to your tenants

The doormen and porters were extremely friendly. Having multiple elevators and laundry in the building was a plus. Can’t beat the location. Near several train lines.

Some elevators would get stuck on certain floors from day to day and cause delays when trying to get an elevator.

Larger trash shoot.

Great size rooms and its maintained well

Roof can be maintained better and made accessible

Improve your energy rating

Incredibly responsive, friendly staff.
Very quiet -- hard to hear neighbors through the walls/ceiling
Excellent location/neighborhood
Pet friendly
Great online management system, and very responsive.
Terrific air conditioning/heat

Elevators can sometimes require a bit of a wait.
Air conditioning/heating switchover is tied to specific dates, so exceptional hot/cold days may occur before those dates that can be uncomfortable.
Laundry room can get crowded at key times (though it is 24 hours, so if you're flexible, easy to do it at an off-hour).

Earlier communication about when exactly the heat/air conditioning switchover will occur.
Some more dryers in the laundry room (many more washers than dryers).

Friendly staff. Always there to fix any problem we had. Clean building. Never any problems which is all you can hope for in a building these days.

This is kind of standard these days but the only points I took off for was in waste management just because the trash chute was so small we couldn't have a normal sized trash can. A small grievance. Would definitely recommend living here.

thumbs up man

Great staff!
Great location
Secured packages and security

Kitchens are small
Finishes aren’t upgraded

Great location, near so many train stops

On 8th ave so sometimes noise from the street

Staff is very friendly. Any repairs were done very quickly and without issue. Never saw any bugs or pests. Never had any problems living here and that is all you could ask for. They were even flexible in letting us extend our lease by a month at the end of our residency to allow us the time to figure out if we’d need to be in NYC because of the Covid-19.

None! I never had any problems.

The management in this building is fantastic! All the doormen are so kind & really get to know who everyone in the building is. Super responsive if you have an issue, they take out the trash multiple times a day, everything is very clean and tidy. Can’t recommend it enough!

No cons, it’s a great location with great neighbors (walls are very thick - can’t hear anything!) if you can afford the rent, I definitely recommend this place.

Keep it up!

Doorman group are great

Too many water issues, will not turn on heat

Stop putting on bandaids and replace machines needed to run the building

Really enjoying this building, some of the best door staff in the city! Huge apartments and well managed . Well priced

Can get a little noisy on 8th Avenue if on a lower floor, but overall no major problems !

Keep it up, great!

Door man.

Friendly staff.

Great neighborhood.

Hot water gets turned off without notice, or with short notice about once every 2 months.

Included maintenance is untimely unless staff are bribed.

Fix the building water heater properly.

The Amazing location, responsive management

Can get a little noisy, but it’s Manhattan

Friendly doormen, laundry in building, above two supermarkets, amazing subway access, good value for the apartment size. Marjorie in the Management Office is an angel.

At the mercy of loud neighbors or retail workers yelling in the back alley at early hours. The heat is so strong that you can't keep in on too long, but the AC is never really strong enough - need a window unit which just let's more noise in during the summer. Find a cockroach about once a year. The building is old and they are making Improvements particularly since the new Resident Manager (Rilind) came, but it seems they have a little trouble keeping up with the pace of infrastructural systems degradation--probably an owner investment issue rather than day to day management who are trying.

Not very good responsiveness on the app for work order tickets - also never receive any confirmation when someone has been in the apartment, whether or not I was there at the time. Marking the app that you came should be super easy.