Renoir House at 225 East 63 Street,

Manhattan, NY 10065

Nothing at all

I am deeply disappointed and disgusted with my experience living at Renoir House. What should have been a comfortable home has turned into a nightmare due to a severe mice infestation that the building management has failed to address adequately.

From the moment we discovered the mice, we reached out to the building manager and superintendent for assistance. Unfortunately, their response has been shockingly negligent. Despite our repeated pleas for help, they provided us with a mere 10 sticky traps and nothing else. This paltry attempt at pest control is completely ineffective and shows a blatant disregard for the health and safety of the tenants.

The infestation has forced us to make significant sacrifices. We have had to get rid of our couch, bed, and over half of our clothes due to contamination by the mice. This is not only an inconvenience but also a major financial burden. Moreover, living in constant fear of encountering mice in our own home is distressing and unacceptable.

We reported the situation to 311 in NYC, hoping for some intervention, but the building management continues to do nothing. Their inaction is appalling and highlights a complete lack of responsibility towards their tenants’ well-being.

If you are considering renting at Renoir House, I strongly urge you to think twice. The management’s negligence in addressing such a serious issue is inexcusable. Do not put yourself through the misery and health risks we have endured. Look elsewhere for a place to call home, where your safety and comfort are actually prioritized.

Answer concerns, address pest problems.

Very responsive building management
Laundry in building
Rooftop amenity is the best
The size & layout of the apartment are ideal

Building was hooked up to a generator for the first 8 months
The door was busted due to the same fire
The noise levels are insane

Disclose building history with fires

- Nice doormen + staff
- Good location
- Decent sized apartments

- no thermostat for temperature control – in the winter it flucuates from sauna-like to freezing.
- GOD AWFUL management. Lived here 6 months and managers changed just as many times. Constantly had to follow up about issues in my apartment even after they said they would return my call/circle back etc. Same issues kept cropping up but management was too inept to resolve them. no communication from management about repair works until they were happening/the day before.
- there is constant repair work going on and tbh the building is in terrible condition.
- ongoing pest problem - roaches + mice

get better management and fix this goddam building properly for once instead of trying to cut corners.

The location is great. Convenient to get anywhere and lots of restaurants, grocery stores, convenience stores, etc. very close. The amenities are nice, doormen are great. Apartment sizes are pretty good.

Management is very slow to respond/unresponsive. It takes several emails/showing up to the leasing office to get a legit response. There is a bug problem that they keep saying they're addressing but has not gotten better. If you live on a low floor, there is a lot of street noise because 63rd street is right off the bridge. Between first year living there and second year living there, our rent went up $1k.

Building staff/doormen are very nice

Constant heat outages during the winter time. Cockroach and rodent infestation in the building. Constant flooding issues in people's apartments.

Fix the building's plumbing so that you don't have constant heat and A/C outages. The landlord, Greystar, knows that the building's plumbing is deficient, but refuses to fix it. As a result, there are constant heat and A/C outages - at least once a month.

There is literally nothing good to say about this building. It is falling apart and is unsafe.

The Renoir House had a massive fire in October 2021. The building has also had constant issues with flooding in people’s apartments and A/C breakdowns during the summer. The building also has a cockroach infestation and mice. Despite all of these problems, the landlord Greystar thought it was appropriate to raise residents’ rent by over $1000+ per month on lease renewals.

Give residents a rent discount for the horrors that they have been put through as residents of the Renoir House (fire, flooding, constant A/C breakdowns). The landlord Greystar is a greedy slumlord and is negligent about basic maintenance repairs. Greystar takes advantage of people because they know they can get away with it.

Great location!!! Big rooms

Very loud area.

Great doormen, mostly renovated units, nice roof

Falls short in a few areas—gym needs an update, roof needs new furniture, pest control, noise levels

Few small improvements could make this feel like a “luxury” building. Put the amenity fee to use.

Apartments are really great. More or less everything is good quality. Floor plans are awesome and spacious and there is a lot of built in storage. Great rooftop. Building is clean and staff are friendly. Very quiet apartments.

Bathrooms in all apts are small. Common areas look a bit dated, although not at all worn down. Laundry room is slightly too small for the building, so difficult to do laundry at some times. Gym is tiny. Building uses water to heat and cool the radiators so cooling is only available from June through September.

Build out gym. Do something about the heating/cooling situations. Refurbish common areas so they look more inviting.

Convenient location, friendly helpful staff, superintendent present in lobby @ AM. Covid forward.

No Cons to share.

Keep on keeping on.

Very clean building
Great apartment
Responsive Managment

Sometimes packages go missing
Elevators slow

Fix elevators up

staff were great

poor management response

Location and closets

Small, dark, loud. Units only had heat and fan, no AC control.

The staff, doormen, and super are wonderful, friendly, and extremely responsive

The management company and the leasing office are bad. The A/C never works in the summer (this has been an unresolved problem for years). The people working for the management is constantly changing and they are unable to help with basic problems.

Fix the a/c and hire a more competent management company who will respond to tenant concerns

Great door staff!

Apt was infested with mice

Get better pest control