515 East 82 Street,

Manhattan, NY 10028

Quiet and safe neighborhood and never had my packages stolen

The management does not do anything unless you call 311. The leasing office workers are the rudest people I've ever talked with. I had a leak in my apartment for about a year, the elevator was constantly broken, and they don't clean the hallways unless someone is moving in. My other neighbors had worse experiences than me.

Respect the tenants and fix issues ASAP.

Lovely neighbors and nice enough apartments

Owners are horrific. Do not call this an “elevator building with rooftop access and laundry.” The roof leaks into my apartment; there is a single washing machine in the basement; and most notably the elevator breaks once a week (you can check the 311 reports) and management does not care at all. Short term fixes make me feel like even when it is working it is definitely NOT SAFE. Tenants have had to file 3-4 311 reports per month and withhold rent to get the elevator repaired

Care? At all? Stop being greedy?

Close to park
Decently quiet
Big layout

Vermin - flies/gnats, cockroaches, & mice
Ant infestations
Repeated refrigerator power outages
Damage to numerous pieces of clothing as a direct result of use of the faulty in-unit washer/dryer
Broken door handles/door locks leaving us locked in or out
A cracked toilet that leaks occasionally (we were promised a new one, but this has not happened)
Slow to heat appliances - stove & oven
The inconvenience of the radiator pipe sharing a wall with the bedroom — the terribly loud noise interrupts our sleep
Lack of climate control in the back bedroom
Merina then gaslights you into believing you could have handled things better. Then she insults you & hurries you to move! Good riddance!!

Eat shit & hire people who care

- patio
- great neighbors
- high ceilings and great living room

- when we were negotiating a new lease our requests were met with disrespectful and condescending responses instead of kindly customer service.
- the owners do not care about who lives in the building or how they feel about the property.
- city violations on front door
- little to no garbage management - left up to the tenants
- broken and faulty appliances - a broken fridge that shut off twice - once for 2 days - broken door locks and handles - broken sink faucet, broken toilet.
- we were asked not to document then when the lease ends we’re asked where the documentation was
- rats, mold, cockroaches, and ants
- multiple times contacted the Super and were put to the side — waiting hours sometimes days for a resolution
- one AC unit to cool the whole space that is at the back of the apartment — hot air flow in the back of the building
- noisy steam pipes that wake you up every day at 7 AM during cold months
-

Tenants make a building great or not great. Maybe consider people’s requests instead of dismissing them, insulting their intelligence, calling them liars, and then pushing them out the door. Merina Gordon shouldn’t be a leasing agent she has no idea what happens at the property or what the issues are. She dumps all responsibility to the Super Intendent who isn’t visible or around because he’s too busy with other buildings. The neglect and lack of care or tact with this ownership group and particularly Ms. Gordon is extremely concerning. There are violations posted on the building door from the city maybe you might look into that.

Good location, quiet neighborhood

Service requests were not addressed in a timely manner. Had a fridge issue that got addressed 3-4 days later so had to toss all my food. Also had a terrible mice issue I am forever scarred lol

-super intendant is helpful
- location is good, nice space

- some requests never dealt with
- messy in front of building, hallways are dingy too

The apartments are spacious and have a nice layout

The cleanliness theres always garbage outside none cleans
The PM is a bit annoying to deal with
The state of the apartments are not in the best of shape
Roaches and mice in all apartments

Clean and maintain the property

The layout of the apartments are beautiful, they have new appliances in most apartments. The super is very responsive and tries to get things done.

The property manager might as well be a a toddler, he is unresponsive to your requests for anything and when he does respond he acts like a petulant child. My apartment was not cleaned before I moved in, non of my appliances were hooked up and he did not give a shit. Garbage piles up on the sidewalk and in front of the door, neighbors are loud and rude and have had the cops called on them for domestic abuse. There’s a mouse problem in most apartments that is only taken care of if you complain more than 5 times, they have to be infesting your apartment for them to care. Packages are stolen regularly and the cameras the installed are not working because they’re too cheap to finish the job.

Get a new job where you don’t have to talk or deal with people. To say you’re ‘not a people person’ is an understatement.

Nice appliances, very quiet, good layout of apartments, very safe neighborhood. Elevator building. Feels secure

Way too hot. Mosquito problem in apartments even in winter months. Packages are stolen. Oven works poorly. Hallways aren’t maintained that well.

Fix cameras, better maintain stairs and hallway