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Hey smart renter!
In the past three years, this building had:
1000 complaints
See all complaints about this building in a rental report
Open Violations
A violation is issued to a building when a city inspector from
NYC's Department of Housing Preservation and Development validates and confirms a complaint made to 311.
The violations listed below are open violations that have yet to be addressed or have not been confirmed
as resolved by the city.
Duration in the past 10 years.
Data last updated 4 days ago.
BUILDING AVERAGE:
0.14 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
16
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Aug 22, 2024: § 27-2005 adm code properly repair with similar material the broken or defective at ceiling at 1st public hall bulkhead from east, 35th story, section ''b''
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Hazardous
6
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Aug 22, 2024: § 27-2026 adm code repair the broken or defective connection waste line at sink in the kitchen located at apt 9e, 9th story, 3rd apartment from west at north
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Immediately hazardous
18
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
May 16, 2024: hmc adm code: § 27-2017.4 abate the infestation consisting of roaches in the entire apartment located at apt 4e, 4th story, 2nd apartment from east at south
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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Property Owners and Associates
C
Carol Hunt
3.2(38)
Site Manager•
3 Properties•600 Units
Litigation History: Yes
Evictions: 20
H
Herminio Torres
3(20)
Head Officer•
134 Properties•6431 Units
Litigation History: Yes
Evictions: 208
E
Edgecombe Preservation, LLC
0(0)
Corporate Owner•
373 Properties•11614 Units
Litigation History: Yes
Evictions: 459
H
Heritage Holdings LLC
3.2(38)
Corporate Owner•
4 Properties•610 Units
Litigation History: Yes
Evictions: 18
Frequently Asked Questions
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Building Ratings
Cleanliness
1 (unmanaged) to 5 (well managed)
Garbage Management
1 (poorly managed) to 5 (well organized)
Heat
1 (faulty) to 5 (working)
Neighbors
1 (loud / disrespectful) to 5 (friendly and considerate)
Noise Levels
1 (loud) to 5 (quiet)
Owner Responsiveness
1 (slow) to 5 (timely)
Pest Control
1 (lots of pests) to 5 (no pests)
Water Pressure
1 (weak) to 5 (strong)
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Renter Recommendations
--% of renters recommend this building
--% of renters approve of this owner
Rents and Deposits
-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.
Reviews (12)
2.12 stars
1 month ago
Lipstick on a Pig
Former Tenant
Pros:
Recently remodeled buildings New exterior renovations improved heating / cooling somewhat Most units have balconies New gym is enough to get the job done Laundry room app lets you see available machines (in theory)
Cons:
Low quality “flipper” caliber fixtures and finishes in the newly renovated units. Eg peel and stick vinyl faux gray wood flooring. Despite exterior insulation, the buildings are sweltering in the summer and freezing in the winter. Last winter I struggled to get above 65° Gym is small and people are so rude and inconsiderate Laundry room is constantly filthy. Room is shared between both buildings (2x 35 floors = 500+ units sharing the laundry room) The building mgmt was a complete joke. Alexandra and Carol had no idea what they were doing. Totally disorganized. Completely non-responsive to tenant issues. Building maintenance was incompetent and repairs needed to be re-done multiple times The lobby ceiling is constantly leaking — even after months of construction Some of the long-term rent-stabilized tenants are aggressive toward the market rate tenants
Advice to owner:
Fire everyone and start over.
2.38 stars
10 months ago
Would never do it again
Former Tenant
Pros:
conveniently located near the park
Cons:
heat never worked, constant construction, terrible building management, would never live here again never got a week of peace each day was new
Advice to owner:
Stop being reactive and try being proactive
4.25 stars
11 months ago
Overall good experience
Former Tenant
Pros:
Utilities included in rent, amenities (gym, lounge, community events), location (being right by Central Park and by the 2/3 and 6 lines), employees and maintenance super friendly
Cons:
Management absolutely sucks at responding to emails (you need to go the office in-person to get anything done), security guards don't do anything (but are kind!)
Advice to owner:
Please be better about responding to your tenants. It can be extremely frustrating when trying to get things processed.
1 stars
Over 2 years ago
C&C managent are the worst
Former Tenant
Pros:
The views, location
Cons:
The construction that has been going on since one year & was suppose to last only for several months. When we signed our lease we were promised a gym, business area, bike racks, & all sorts of amenities. We moved out & the building has yet to have these amenities open to the residents. The elevators are finally fixed after one year. We moved out since the water shut downs, leaks, roaches, mold. The residents fighting, carrying weapons, pit bulls fighting in the hallways, NO HEAT during the winter months, spent the entire winter calling 311. Unsanitary conditions for the amount of rent they ask for. It’s not safe for any persons besides African American or Hispanic. Love everyone but we did not feel welcome here.
Advice to owner:
Please clean up your apartments, stop using poor quality materials. Visit the site & see for yourself. Have a stay inside your apartments. Upgrade security, stop deceiving new residents, The construction should not have happen with people living inside the building. Too many electrical FIRES!!!! Yes FIRE caused by negligence.
4.25 stars
Over 2 years ago
Great location, okay service
Former Tenant
Pros:
Terrific location, great neighborhood, fairly quiet
Cons:
Slow response times, construction can be incessant at times
Advice to owner:
Keep tenants in the loop more
4.75 stars
Over 2 years ago
I like it
Former Tenant
Pros:
Neighbors are friendly, nice location and the views are great.
Cons:
They are currently doing construction on the building so the elevators are constantly not working, the water has to be shut off about 2x a month from 10a-4p.
Advice to owner:
Maintenance of the elevators.
4.38 stars
Over 2 years ago
Elevators were a disaster
Former Tenant
Pros:
Inexpensive, great views, close to park and multiple train routs
Cons:
Elevators, elevators, elevators -- broke down regularly
3.12 stars
Over 2 years ago
It is a good place
Former Tenant
Pros:
Secure lockers for packages. Location. Neighbors.
Cons:
Very slow responses to any issues
Advice to owner:
Be more responsive when issues arrive.
3.75 stars
Over 2 years ago
Lots of Maintenance
Former Tenant
Pros:
Good views, nice location next to the park, reasonable rent, friendly neighbors
Cons:
Water shut downs for a few hours almost every week for constant ongoing "maintenance emergencies". They're updating the elevators, which takes around 6 months per elevator, leaving a 35 floor building with only 2 functioning elevators.
Advice to owner:
Limit the number of construction projects going on at one time
4.12 stars
Over 2 years ago
One Tenant’s Experience at The Heritage
Former Tenant
Pros:
Great Views Elevation Nice staff Reasonable rent rates Great location Quiet Safe Clean Friendly community Storage in building
Cons:
Slow maintenance service Mail carrier and delivery issues Ocasional smoke odor
Advice to owner:
More promptness when it comes dealing with issues and maintenance service.
4 stars
Over 2 years ago
This building is 1307 and 1309 (there are two towers)
Former Tenant
Pros:
THE VIEW (oh lord, I lived on the top floor and my balcony overlooked Central Park, Harlem, and the UWS), the neighbors were all amazing and had lived there for years and took care of each other, super accessible to the rest of NY (close to the 6, right across the street from Central Park, and right next to major bus routes), the seamless game is STRONG
Cons:
The building went through major renovations the last few months that I lived there... this was a plus and minus. The purpose of the renovations was to cause enough change to apartments so the building could get rid of rent control (most of the people I lived around were amazing and had lived there for years) - the other side of this was that the place looks super new and modern. Also, the elevators tend to go out of service on occasion (bad, when you live on the 35th floor)... one time all went out and I had to walk up 35 floors
Advice to owner:
All in all, I actually liked living here. I only moved to be closer to work and friends
2.12 stars
Over 2 years ago
“There’s a mouse highway above your door”
Former Tenant
Pros:
On the corner of Central Park.
Cons:
Over time we started to get little wood shavings falling down from our ceiling right above the front door, we hypothesized that a mouse was eating it’s way through the wall. This then led to an exterminator informing us “there’s a mouse highway above our door” that comes form the trash room in the basement and goes into the rest of the building.
Eventually the mice succeeded and ate through a hole behind the dishwasher. For a few weeks I’d see on average about 5 mice a day, and they ate through all my Neoguri noodle packets 😔 we ended up borrowing a friends’ cat, Sherman, an excellent mouse hunter despite being a very fat cat. He slayed about 5 mice, and eventually I also set up live humane traps. Since we couldn’t “do the job” anytime I caught a mouse, I’d wrap it up in a plastic bag and let it go outside as we lived on the corner of Central Park.
Oh then the next month, I had roaches flying down from above the kitchen cabinets. The more Raid you sprayed, the more they came. Plumbers discovered a huge pipe leak that created the perfect conditions for the dynamic duo of roaches and mice (not to mention black mould), so after tearing a massive hole in the wall, a swarm of roaches 🪳 had been let loose into the apartment.
They tried to fix the pipe but the metal, being nearly a 100 year old building, would disintegrate at the touch. They did me a solid, filmed the situation. Sent it off to our landlords. Terminated the lease and didn’t pay our final month of rent. Got the **** out of there.
Happy to provide any photos & videos. After those 4 months last year, I still jump at the sight of any movement, love having mouse PTSD.
Advice to owner:
Don’t be such a dick. Repair your building like ACTUALLY repair it. None of this bandaid solution.