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Hey smart renter!
In the past three years, this building had:
1000 complaints
See all complaints about this building in a rental report
Open Violations
A violation is issued to a building when a city inspector from
NYC's Department of Housing Preservation and Development validates and confirms a complaint made to 311.
The violations listed below are open violations that have yet to be addressed or have not been confirmed
as resolved by the city.
Duration in the past 10 years.
Data last updated 1 week ago.
BUILDING AVERAGE:
0.05 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
6
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Apr 04, 2024: § 27-2017.3 hmc: trace and repair the source and abate the visible mold condition... approx 20 sq ft at ceiling and 5 sq ft at north wall. in the bathroom located at apt 439, 4th story, 6th apartment from north at east
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Immediately hazardous
9
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Apr 04, 2024: § 27-2043.1 hmc install the missing or repair/replace the defective window guard(s) throughout the public areas in accordance with the specifications of the new york city health code section 24 rcny chapter 12.
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
Show all
Property Owners and Associates
H
Herminio Torres
3(20)
Head Officer•
134 Properties•6431 Units
Litigation History: Yes
Evictions: 208
E
Edgecombe Preservation, LLC
0(0)
Corporate Owner•
373 Properties•11614 Units
Litigation History: Yes
Evictions: 459
C
C & C Apartment Management LLC
0(0)
Agent•
439 Properties•14568 Units
Litigation History: Yes
Evictions: 469
E
Eben Ellertson
3(20)
Officer•
14 Properties•2028 Units
Litigation History: Yes
Evictions: 62
Frequently Asked Questions
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Building Ratings
Cleanliness
1 (unmanaged) to 5 (well managed)
Garbage Management
1 (poorly managed) to 5 (well organized)
Heat
1 (faulty) to 5 (working)
Neighbors
1 (loud / disrespectful) to 5 (friendly and considerate)
Noise Levels
1 (loud) to 5 (quiet)
Owner Responsiveness
1 (slow) to 5 (timely)
Pest Control
1 (lots of pests) to 5 (no pests)
Water Pressure
1 (weak) to 5 (strong)
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Renter Recommendations
--% of renters recommend this building
--% of renters approve of this owner
Rents and Deposits
-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.
Reviews (10)
3.38 stars
2 months ago
Decently okay, not for everybody
Former Tenant
Pros:
Management was responsive most of the time. Amazon locker + gym are a nice addition. New management seems to be making active improvements
Cons:
Pest problems, hot water went out a few months ago
Advice to owner:
Need more ways to get in and out of building besides the phone app
2.62 stars
Over 1 year ago
Ripping People Off
Former Tenant
Pros:
Spacious and well renovated apartments. They finally built the gym they’ve been telling us they’d build for years. Mostly quiet building in a nice neighborhood.
Cons:
They expect you to pay luxury apartment prices yet leave renters without hot water for weeks on end and have roaches crawling around the building - regardless of how clean you personally keep your apartment. The laundry rooms are constantly closed or the machines are out of service. People are moving out daily.
Advice to owner:
Stop driving up rent. People who think $3K for a 1 bedroom is cheap are not going to put up with roaches, no hot water, broken washing machines, and a myriad of other problems.
1 stars
Over 1 year ago
Scammers - Do not rent here
Former Tenant
Pros:
the neighbors are nice & everyone commiserates for having fallen victim to the scam
Cons:
Units have significant damage which has been concealed and the renter will find out eventually. There is no heat, there is mold, a theft problem, and management will ignore all your complaints.
Advice to owner:
Stop scamming people.
3.38 stars
Over 1 year ago
Great place horrible management
Former Tenant
Pros:
Quiet , Lots of elderly, lots of events
Cons:
Owners responsive , I had an incident and it took 8 months to fix & I’m still waiting for a resolution. Rude staff
2.75 stars
Over 1 year ago
Don’t move near the dog daycare
Former Tenant
Pros:
Location, adequate pest control and maintenance
Cons:
Management brushes off or ignores noise complaints about the constant barking from Roosevelt Pups. Do not move into the third floor above the dog daycare OR any apt facing the alley behind the store. There is loud barking, every single day, from multiple dogs.
Advice to owner:
Implement soundproofing
3.75 stars
Over 1 year ago
Awful laundry situation
Former Tenant
Pros:
Large apartments, new appliances
Cons:
Laundry machines are always broken.
Advice to owner:
Fix the machines in a timely fashion please.
3.38 stars
Over 2 years ago
Good building, not fancy
Former Tenant
Pros:
Laundry in building Dishwasher Electric included in rent 5 minute walk to train
Cons:
Gym was supposed to be completed 1 year ago as promised by management and the brokers when I signed the lease. The gym 1 year later is still no where to be finished
Apartments not renovated
Building is cheap and does minimal fixes. Elevators are broken, front door needs to be replaced and it is dangerous
Advice to owner:
Inprove the building
3.25 stars
Over 2 years ago
Perfect, except for the cockroaches
Former Tenant
Pros:
Roosevelt Island is an incredible neighborhood and exactly what we are looking for in a community. Our unit was recently renovated and comes with a dishwasher. We live near a laundry room, and across the street from a farmers market.
Cons:
The building has a consistent issue with cockroaches that, in spite of our best efforts and personal expense, will not go away. Management has only been responsive when we submit violations with the city and once the issue is addressed, it comes back full force anywhere from a couple days to a month later.
Advice to owner:
Take a more serious approach to pest control in the building and work to make sure that the front desk actually responds to tenant emails.
3.88 stars
Over 2 years ago
Great location, questionable management
Former Tenant
Pros:
Large quiet building with lots of nearby parks and amenities. Easy access to the city and outdoor space. Nice parks inside the premises. Nice large windows and bright apartments. Nice renovations to new units. Lots of friendly long term tenants.
Cons:
Regular cockroach issues (management has sent exterminators, although it’s more of a bandaid than a permanent fix). Poor coordination of work orders. We’ve tried to get issues resolved multiple times only to have a worker come in and leave saying that they’ll come back to fix it but never do. Short and unfriendly staff in the management office. Poot tenant orientation (no phone number or instructions provided, had to visit management multiple times to get all the keys and info needed to function in the building). Management was very slow and tentative to send back countersigned documents.
Advice to owner:
Do a better job coordinating work orders so they actually get done and don’t get marked as “completed” when no work is done. Do preventative pest control work so tenants don’t have to live with regular roach issues until the exterminator visits. Create a new tenant orientation packet with all relevant phone numbers/contact info as well as FAQ’s such as what to do during a lockout, who to contact for certain issues, etc... Make the management office more welcoming so it doesn’t feel like you’re being annoying by asking for basic services like pest control.
4.38 stars
Over 2 years ago
Affordable building with good renovated units
Former Tenant
Pros:
New appliances, affordable rent for the area, great neighbors and neighborhood
Cons:
Cockroach problems, with insufficient pre move in cleaning