Definite Pros and Cons
Pros
Great Super, location is close to lots of subways, quiet neighbors
Cons
Packages consistently stolen, have lost heat/hot water for at least a few days every year, poor response time from landlord, typical pest issues but slow response about getting an exterminator was difficult.
Advice to the owners
I think a true virtual doorman would be very useful for the package stealing control
Building Needs Work
Pros
Location Layout dishwasher
Cons
Smelly hallways, uneven stairs,
Advice to the owners
Maintain the building more efficiently