Avalon Midtown West at 250 West 50 Street,

Manhattan, NY 10019

Concierge staff is amazing!!!

First, there is nothing luxurious about this building that markets itself as a “luxury” building. All the appliances in the unit are very very old, rusty, and of extremely poor quality unlike pictures shown on their website. They break down often and they get replaced by even older and cheaper models - but only after many follow ups with the building management.

Second, the building's elevator breaks down often and for long periods. The building had only 1-2 operational elevators (out of the the 5) almost all of last summer. Residents had to que up for 15-20 mins during rush hours to get into an elevator. We heard from the other residents as well as building staff that this is an ongoing issue with the elevator and building management doesn’t care.

Third, we have been dealing with incompetency of the building management in providing us a functional dishwasher for 5 months now. We started seeing particles on the dishes and reported it to the building around Jan’24 when we also started noticing brown color water in the tap. However, instead of investigating the real issue and fixing it, we received a condescending emails from building managers who explained in their email how we should be loading the dishwasher. The building finally acknowledged the issues and replaced the dishwasher but we still have the same issues indicating we are getting dirty water with particles in it. When we pointed it out, the maintenance staff said he does not know what else he can do. The building manager and maintenance staff would say one thing to your face but deny later. We got a visit from building general manager who was condescending, confrontational, and argues with us to the point we had to ask her four times to leave our apartment.

You’ve to pay for gas and lighting to live here. But getting gaslighted by the building management team is free.

This building has beautiful views and great staff. If you're happy to live in Midtown, which isn't for everyone, this is a perfect westside location right atop the 50th St ACE stop and along 8th Avenue making it exceedingly easy to catch a car downtown. They also recently went through a renovation and the lobby looks great.

The building operators have a history of giving favorable rents upon signing and then raising them substantially after the conclusion of your first lease. While this practice isn't uncommon in NYC, forcing tenants to make the pay-to-move or pay-to-stay decision every year, if you're planning on staying for a few years, it's certainly a downside of living in an Avalon building.

Building staff (door men, maintenance men)
View
Luxury building

Management company
Illegal airbnbs in the building
Right by times square

the apartment was fine. clean, great doorman.

avalon management is unwilling to work with you.

n/a

The doorman and people who works in the building are lovely. The amenities are good. Location is great.

Some neighbors are very noisy. The elevator doesn’t work half of the time.

The amenities are fantastic and can find something for everyone!! The location is great so close to public transit and entertainment options.

Management and maintenance are not very responsive or helpful. Noise level can be very high at times. Elevators are constantly breaking down.

Be more responsive and considerate of residents

I love the gym, the pool, the staff. Only gripe is the elevators.

Elevators are broken like alll the time haha

Fix the elevators

Building is well maintain
Nice doorman
Good amenities

Expensive and keep raising rent

Nothing good to say.

Mold, Noise, Elevators Don't Work, Patio Grills Outside Windows = Exposure to carcinogens, Con Ed meters in apartment (24 in a giant closet inside my unit), which exposed me to radiation, drafts, structural damage, unresponsive management, incorrect leases, bilk tenants for everything.

Get your act together! You were found guilty of providing an inhabitable apartment by Law Enforcement Bureau of New York, yet you REFUSE to remedy by providing a reasonable accommodation. That kind of behavior is actionable.

Location is convenient to subways, concierge team is great.

Location is annoying (So many tourists), management is non-existent (good luck talking to anyone above the building level), horrible leasing office staff, remodel is cheap, elevators NEVER work, lights shut off in the library every 15 minutes

Make yourselves available by phone, fix things in a timely manner and fix them well instead of just painting over problems (news flash - the pain just bubbles, flakes off, and look crappy as soon as you leave)

This is a solid, well-built building with great maintenance and reception team. Love the central location, views from my quiet corner apartment with high ceilings, good heat and AC.

Elevators break down frequently and leave a line of residents waiting. Landlord increased rent 33%

Spend the money to fix the elevators and update the software

Great doormen. Clean and good amenities.

Terrible location and overpriced. Amenity and extra prices are absurd including water and now building wifi that everyone must sign up for.

clean, doorman and co are friendly

loud neighbors and broken elevators

- Doormen very nice
- Clean
- Fast maintenance response time

- Expensive mandatory amenities fee

- Rethink expensive monthly amenities fee

Great, clean luxury building. Affordable and close to subways

Amenities fee being mandatory

Great building, amenities, neighbors, doormen, concierge.

Management lies and only cares about taking all your money. They are sneaky and will rent you an apartment that has serious issues that affect standard of living and hope you don’t notice. Then when you notice and complain, they pretend to fix it and go through the motions to try to sweep it under the rug, forcing you to keep pushing and pushing to get anything done. They are immoral and will intentionally deceive you.

Don’t lie, be sneaky, deceive.

Next to metro station
Spacious
Amenities
GYM
Doorman
Nice People

Elevators ( had always been an issue)

Please get the new elevators. Fixing these won't help.

Pretty quiet but mix of neighbors between loud college kids and working people, relatively clean no bugs/rats in my apt at least

Sometimes the laundry room is disgusting and not enough washers/dryers for all people.

Fix elevator and laundry room

Large units available, public spaces well-kept, staff is nice and helpful, beautifully renovated fitness center

Amenities on 2nd floor rather than rooftop, restrictions on amenities remained longer than needed and hours severely limited, elevators can take a long time on busy nights

Keep amenity hours the same as when tenants signed their lease

Everyone that works there has always been super friendly and helpful. Clean common areas!

Problems with elevators at time. High priced amenity fee Compared to other complexes.

Nothing!