197 Freedom Place,

Manhattan, NY 10069

Clean and well-maintained building, helpful doormen and maintenance team, quiet and respectful neighbors, excellent proximity to the Hudson River, Riverside Park, Central Park, and the West Side Highway. The grocery store downstairs (Jubilee) is very convenient, too.

The management team were terrible at communication when I was moving out. I had to follow up many times both via email and at their office to sort my movement details. It was very frustrating and I hope they’ve replaced those people who were extremely unhelpful, especially Marco CB.

Ensure your building mgmt has good comms and people skills. Otherwise, nothing to suggest!

location is beautiful

It's not a safe place due to management's sense of responsibility. I was physically assaulted by someone on staff and management disregarded the incident and stated it's an alleged interactions. I have been trying to gain help from management and they are not helping. I do not recommend living here.

Try to respect tenants and create a safe space. This is our home.

Right on the park, large building, residential lounge, quiet street, close to grocery store and train. We also LOVE LOVE LOVE one of the doormen, Laslow he was so kind and knew everyone!

ROACHES, so many especially in the hallways. Management did nothing...we had neighbors who had been trying to fix the issue for years. People have to board up the bottoms of their front doors. We also had issues with the bathroom...it was supposed to be a brand new bathroom however the toilet broke 2/3x flooded everywhere. The dishwasher also broke and flooded everywhere causing the fake wood floor to pop up. Maintenance was fantastic they came very quickly and tried their best.

Fix the bugs and stop with the cheap quick fixes

Great location right by Riverside Park / Riverside South

Elevators often down -- not great for a high-rise
Not the highest standards for cleanliness
Doesn't feel like a true "doorman building" though the concierges are very nice
Heat was on the fritz much of this winter

Please work on the elevators

I recently lived at 180 Riverside for a year. I will try to be fair in my review:

PROS:
- the area is nice, along the hudson river
- there are 24 hour doormen who are almost all great
- the building is fairly new, the interior is nice and ceilings are high

CONS:
- expect to pay for everything. this includes hidden charges of sewer, water (about $100 per month)
- the amenities are only ok for a luxury building (gym extra $75 and is small, no rooftop, parking is extra and not cheaper)
- here's the worst part- the leasing company is horrendous. Got a decent COVID deal and expected a new lease at pre-COVID prices. Got quoted a 50% increase (2600 to 3900, 3200 pre-COVID) and had zero luck negotiating. Lots of turnover as the company appears to not want to keep tenants
- move out fees again ridiculous- quoted for hours of work for cleaning small areas of dust and fixing thumbtack sized holes in the wall when was told this was acceptable on move in

Bottom line: it's a nice building in a great location but the company ruining it is hard to reach, impossible to work with, and does not care about you. Rent at your own risk

Please listen to your tenants more! This was a horrible experience

Location, views, grocery in building, apartment spaces, big windows

Responsiveness is poor, takes for ever for something to be repaired or checked, elevator time wait can be painful at times, price got excessively high, have to pay for gym access, water anf heat are not covered in rent

- great staff (front door, security people)
- quiet and pleasant location near the river and parks
- both apartments I've lived in have been in good shape

- poor communication from the building manager to the residents
- elevator has been down for maintenance for many many months causing pretty bad backups (it can take 20 min to get down/up sometimes)
- wild rent increases (15-40% sometimes)
- can take weeks to get a service request fulfilled
- negotiating lease is not really an option, most times you can move to a better apartment in the same building for the same price they try to charge you in your 2nd year
- definitely has a machine like feel, very impersonal

- make negotiating rent increases viable
- show you care about your residents
- stop increasing rents to be equal or greater than better apartments, this develops a predatory reputation

Good concierge staff and location.

Waterbugs waterbugs waterbugs.

Address the waterbugs.

Great doormen, spectacular views of Hudson River, very safe

Amenities, must pay for gym

- - -

Quite, clean, numerous playgrounds, waterfront. Nice building, doorman, clean, fast to accommodate maintenance requests

Far from the subway
Windy
Really nothing around except the basics (grocery store)

N/A at this time

Nice staff, clean and modern

Management frustrating to deal with. Always trying to hike rent etc.

Great neighborhood, family and pet friendly

A bit far from the train

-the building staff are kind and helpful
-it has a gym
-windows are big
-proximity to riverside park

-doormen do not call or alert you to guests/delivery people’s arrival
-packages are organized and managed on the floor of the lobby
-maintenance issues are not resolved in a timely manner (broken washer and dryers for my entire 12-month lease, broken peloton bikes in the gym for the same time period)
-they make tenants pay for water, sewage, and water heating in addition to Con Edison utilities (an extra $80-130 a month for our 2 bed)
-congested elevators to the high rise building
-cockroach/water bug issues

Stop charging for water and water heating (no other building does this), prioritize fixing building amenities in a timely manner, don’t increase rent by 15%