Great management, overall recommend
Pros
Helm Management is fair and responsive.
Cons
Rooftop can make weekends annoying with people going up and down the elevator, but this is a pro most of the time.
Worst management I have ever experienced
Pros
Nice building and amenities
Cons
Horrible management company. Claimed to not get my payments on time. I even hired a messenger to bring them a check to make sure they received it. Then they would “close early” and refuse to accept the check, then would charge a 100 dollar late fee for accepting the check the following day. And every week I received a 100 dollar fee on top of the original fee. Literally a late fee for the late fee 4 times a month, this went on indefinitely even though they cashed all of my rent checks and were paid in full and on time.
Advice to the owners
Stop making excuses to refuse on time payments, resulting in them being a day late so that you are able to constantly charge late fees.