OpenIgloo home

Mercedes House

Hell's Kitchen, Manhattan, NY 10019

864 units·32 floors·Built in 2009
4.2

15 reviews

Rent-stabilized apartments

This building has apartments that entitle you to a renewal and limited rent increases.

Highlights

26
Evictions
4
Open violations
1
Litigation cases
No
Bedbug history
Pet friendly

Renter recommendations

-%

Renters recommend this building

-%

Renters approve of the building's owners

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent reviews praise 550 West 54 Street for its cleanliness, well-maintained and stylish apartments, and exceptional amenities such as a fully equipped gym, indoor/outdoor pool, sauna, and basketball court. Residents commend the friendly, attentive doormen and maintenance staff, and appreciate prompt service responses. The building benefits from a quiet environment with good neighbors in many cases. However, several tenants note the building's distance from subway stations and occasional noise, including elevator delays and hallway sounds. Some express concerns about management professionalism, move-out fees, pest control, and lease renewal inflexibility. Suggestions include improving management responsiveness, easing Covid restrictions, and adding child-friendly spaces like a playroom.

Reviews

Former tenant·7 minutes ago

Great Place to Live

Pros

Awesome conceirge and maintainance staff. Overall building is well-maintained.

Cons

No negoation on lease renewal

Former tenant·4 months ago

Great building, far from train

Pros

Had a great time living here. All appliances and amenities worked just fine, maintenance requests dealt with promptly, friendly door people, good communication with leasing office, relatively quiet, and lots of parks, coffee shops, restaurants etc nearby

Cons

Biggest con is distance from trains. Also wish they had a common space or lounge apart from the paid lounge in the gym below. They are transparent about this, but they are particular about floor damage upon move out. Since the floors are real hardwood, and scratches or stains will be a big chunk out of your security deposit so be careful with the floors

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 7 days ago

Average violations per unit in this building is better than the city average.

Building average0.00Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

2Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

2Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

Building owners and associates

Change of ownership/management in 1999

Renter Q&A

Any improvement with management here?

Over 1 year ago

Answer

Are amenities included in the rent or is there an extra fee? How much?

Over 2 years ago

Amenities are extra. About $180 per month per person.

7 months ago

Answer

FAQs

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