Responsive landlord, nice building
Pros
Landlord always gets back to you in a timely manner
Cons
Honestly, not much. Sometimes loud neighbors but that's everywhere in NYC
Good responsive landlord
Pros
Responsive landlord, friendly neighbors.
Cons
Reoccurring rodent issues. Heat often shuts off randomly, though always fixed promptly.
Advice to the owners
Evaluate entire building for rodents.