Should not be allowed to manage a building
Pros
Kind neighbors and a great location!
Cons
The landlord is a nightmare. You are not even allowed to talk to the landlord because he has a temper so all communication must go through his wife. When we were in contact with the landlord, he threatened and cursed at my roommate and me for filing 311 complaints even though it is often the only way repairs get made. Just a few issues that have happened throughout our lease: roaches, a rat, no heat for over 24 hours multiple times, no working smoke or CO2 detector, a rotting animal in the walls that they refused to remove, etc. Whenever we contact the landlord they tell us it is not their responsibility to fix these issues or simply not believe us. I am unsure if they truly do not understand what their legal responsibilities are as landlords or if they do not care. However, the harassment from the husband is just downright inappropriate. He is a grown man and my roommate and I are in our twenties it makes us extremely uncomfortable to live here.