Overall great building
Pros
Moved in when the building was brand new. The opening front desk staff was AMAZING, really friendly, on top of things. The newer crew is good, but not the same. The building is well maintained, clean, tenants all pretty respectful in my experience. Amenities are nice, and some restrictions about bringing non-resident guests are pretty reasonable and keep it easy to be able to use them without huge groups occupying the spaces. Maintenance crew is very responsive
Cons
Biggest issue is how often the water is out. Not sure what the issue is, but there's some planned or emergency outage, or loss of hot water, several times each year, more recently. It's usually resolved relatively quickly and the building manager usual send some communication, but can be disruptive.
Fantastic building, HORRIBLE management
Pros
Everything about this building is great. It’s expensive, but in exchange you get modern luxury units, beautiful views, well-stocked gym, rooftop pool, etc. The staff (concierge, cleaners, etc.) are all lovely.
Cons
However, do NOT be fooled by the beautiful amenities. The management uses them to lure you in, but the restrictions make them impossible to fully utilize. You are only allowed to have 2 guests in the lounges (1 at the pool) after which you have to pay hundreds or thousands of dollars to reserve them. Imagine being mandated to pay $500-$1500 to rent a room because you want to have 3 friends over. Additionally, all of the lounges close at 10pm. As a result of these restrictions, the lounges are always empty. The management watches residents on the cameras and fines you if you inadvertently break any of the rules, such as staying in the lounge until 10:05. It’s ridiculous. Building management is also HORRIBLE. Everyone I’ve engaged with from the moment I applied has been rude. They’re very kind on the tour but once they get your money they treat you like trash and harass you. At the time of writing this, July 2025, they have 2 lawsuits out against them for tenant harassment.
Advice to the owners
Stop being rude and trying to nickel and dime your tenants.