Noise and unresponsive
Pros
The building is kept pretty clean and there are garbage rooms at the end of each hall. Gym and laundry in building is nice although they can malfunction at times. We also have an easy rent payment portal.
Cons
NOISE! We were never told that there would be ongoing construction on the bottom level for what will likely be the entirety of our lease. The construction will at times start at 7 and will go on through out the day until 5 - unbearable. Management can take quite a bit to respond also.
Advice to the owners
Disclose this to future tenants as this can be a dealbreaker for families with children or wfh folks
Great amenities but poor management
Pros
The gym is almost always empty. Laundry is in the building. Video call buzzer system for entry for guests. Heat and ac units in apartments. Dishwasher in apartment. Quiet building and close to many trains.
Cons
Management is extremely slow to get anything fixed. They take forever to call back. I had multiple things that were not complete when I moved in that never got fixed. They also wired my electric wrong in my bedroom when I moved in so didn't have electricity for 2 weeks when I moved in. The maintenance form on the rent portal is literally just for show. They would mark tasks as complete when they had not been completed.
Advice to the owners
Be more responsive and actually fix things when residents need them to be fixed. when you say you fill.