Don't rent from them unless you are desperate
Pros
Neighbors are nice, but one them is a heavy smoker and this is a smoke-friendly building, so you will smell smoke in the hallways and inside your apartment if you live on the 4th floor.
Cons
Management is terrible. We didn't have heat for 7-weeks during the winter. We'd call everyday. My bathroom vanity fell off and it took them months to replace it. If you do not call management everyday, do not expect any of your issues to be fixed. Treat living here like a part-time job because you are now employed at the call center to give daily calls to the property management company. Other things that were broken, and some that are still broken because we ran out of energy to continue calling include: broken dishwasher, door knobs that fell out of the door, bathroom door doesn't close, kitchen sink pipe pouring out water, shower that didn't drain, and 6in x 12in holes in the ceiling that they never covered after fixing the heat.
Avoid living here at all costs
Pros
- Water is included in rent
Cons
- Management extremely unresponsive - our heat was broken in the winter for several months and it took over 50+ calls to get the issue fully resolved - Apartment is not well insulated - expect to hear people talking on the street and your neighbors watching TV - Packages have sometimes been thrown away - Neighbors smoke quite heavily so smoke smell will flow into the apartment - Front door is broken so anyone can enter - Rodent droppings were found in the apartment when we first moved in indicating a potential pest problem - Windows are really poorly insulated (you can feel the wind from outside) - expect to pay a ton for utilities