Willfully endangered tenant health & safety
Pros
It's a place to live in a nice neighborhood.
Cons
Zero proactive maintenance of high-issue items like cracked tile, chipped paint, heat not working or left on too late into the season. Deliberately lied about use of toxic chemicals and fumes in maintenance projects that sent tenants to the emergency room for chemical inhalation poisoning, withheld medically critical information regarding substance exposure pertinent to their treatment; lied about dust contamination in another unit that could've led to silicosis poisoning, displacing that resident for nearly two months. No apology or remedy sought from management. Avoid at all costs - these people are willing to risk your health and safety to get a shoddy job done and will lie through their teeth when the damage is done.
Advice to the owners
Therapy? Perhaps send out some apologies and settlements to those you've egregiously harmed?
Prospect Heights Realty is Neglectful & Hazardous
Pros
Pre-war charm & sunlight in common spaces
Cons
Management would illegally enter and conduct maintenance projects without following any health & safety protocols, exposing tenants to dangerous particles and chemicals. Not responsive to routine maintenance requests.