718 Knickerbocker Avenue,

Brooklyn, NY 11221

Beautiful spaces in a good location, the rooms have huge ceilings and nice lighting. Beautiful roof. None of these things outweigh the cons though.

Oh man where to begin. There is evidently a mouse problem in the building though some of the units seem to be rodent-proofed well. I’ve seen mice in the hallway plenty. In the winter months rats infest the streetfacing wall. Like nonstop squealing and scratching, multiple rodent bodies moving around. The sound goes on all winter and will make you insane. The management hires the cheapest exterminators with a 1 star review who take the smallest steps toward resolution, then claim they are doing everything in their power to resolve to truly no avail. Once it warms up the rats do go away but you can’t rely on management to do anything about it for the 6 months of the year it’s cold outside. You’ll just fall asleep to rats living in your walls every night for months. Luckily they do go away in the summer but then come the cockroaches and water bugs that completely take over the kitchen. Oh and a family of squirrels live under the bathtub with a clearly developed trail they’ve created from outside the bathroom windows . The fruit store below blasts music, every single day from 8am-8pm and it shakes the building and the management there is also very rude if you ever have to deal with them. They also have a dj outside in the summer. The building itself is beautiful but evident it is falling apart. There is foam filling in various corners and moldings. The backyard is completely, disturbingly trashed with all sorts of garbage.

There is a nest of mites in the middle wall between the two units on the second floor that also come into your apt and bite you in your sleep.

On top of this the management is a group of rude, unhelpful individuals. They take days to respond and always blame you for whatever is going on. They don’t tell you when they are coming and in the remote working life they’ve interrupted many important meetings. They will threaten to withhold security deposit if you get too persistent with requesting things to be fixed, but then barge into your apartment without notice for their own needs.

It’s so frustrating when management companies own property to make money rather than have a good reputation. It’s unfortunate this company doesn’t care about the tenants whatsoever. I have no advice to the property owner, because I have no hope they will change. But I strongly advise to everyone else to avoid renting with this management group at all costs.

You all need an attitude check and to be better to your tenants. Without us you would not get paid. It is unfortunate it is such a harsh process in this city to get approved for an apartment but not get to approve your landlords. Regal Management is the worst building group I’ve ever worked with and will avoid them at all costs. I urge everyone to avoid them too.