OpenIgloo home

The Ballgreen Complex

Flatbush, Brooklyn, NY 11226

62 units·8 floors·Built in 2014
3.2

35 reviews

Rent-stabilized apartments

This building has apartments that entitle you to a renewal and limited rent increases.

Highlights

14
Evictions
5
Open violations
No
Litigation cases
No
Bedbug history
Pet friendly

Renter recommendations

-%

Renters recommend this building

-%

Renters approve of the building's owners

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent reviews for 186 Lenox Road reveal a modern building with appealing amenities like a rooftop, gym, laundry, and parking, located near transit and Prospect Park. Tenants often praise the size of apartments, natural light, and overall quietness inside units. However, persistent and severe pest issues, including roach and bedbug infestations, plague the building despite regular extermination efforts. Management is widely criticized for poor responsiveness, unprofessional handling of maintenance and security concerns, delays in returning security deposits, and lax building access control, raising safety issues. The surrounding neighborhood is described as noisy and sometimes unsafe. Prospective renters should weigh the amenities against ongoing management and pest problems.

Reviews

Former tenant·9 minutes ago

Serious Roaches Infestation/Basement smells like dead rat

Pros

Close to Prospect Park, next to the 2/3/4/5/Q subway. But STAY AWAY!!!! Difficult to get security deposit back…

Cons

Large numbers of Brown-Banded Roaches were present EVERYWHERE, moved in on the 1st day, and encountered so many inside the apartment while there was NOTHING (food, furniture) in the apartment. Now it has been one month of ongoing battle, and the infestation persists. The basement smells like dead rats, and the laundry room is poorly managed. Updates on Jan 2026: this place is SO POORLY managed. I am so happy to move out of this place. The management didn’t send me any instructions or reply to my email regarding move-out. Till the LAST DAY of my lease, I finally received a phone call from the management asking me to “figure out” a way to deliver the keys to the next tenant. This is so unprofessional and unethical; they didn’t inspect or fix the room at all, and thought it would be okay to pass it on to the new tenant, which is a massive concern for me, but I am so happy I am out of it. After moving out, it took them 60 days to return my deposit by PAPER check. I paid all my rent electronically, and I don’t understand why they insist on mailing a PAPER check. I have to constantly call the office to urge them to return the deposit. Yet every week it was the same lady giving me the same response, “What is your unit? Did you move out? What is your name? Send me an email???” My roommate and I, along with my roommate’s mother, sent a total of 10 emails with a clear address and info over 6 weeks, yet they didn’t respond to any of them until the very end, saying they finally sent it out. This is just a terrible, terrible renting experience. I deeply regret choosing this place.

Advice to the owners

Please retire and let someone else manage it

Former tenant·2 hours ago

Nice building but has a HUGE pest issue

Pros

Nice roof, easy access to subway if you dont mind walking a little, gym although its basic equipment its still nice, laundry on site

Cons

There is a big pest issue, Roaches, Bed bugs, gnats in building, roaches in our fridge and all over no matter how many times they send pest control. They did not alert via email that there was a bed bug problem in the building, they only posted a notice close to the elevator but if you're not looking you will not see it. There is a terrible smell of dead rats in the elevator and downstairs in the basement where the gym and laundry are. The laundry machine don't wash that well, we've had to take our stuff to a public Laundromat to wash our clothes properly. People with dogs walk their dogs on the rooftop and the dogs poop on the roof and they dont clean after them.

Advice to the owners

Take better care of your building and fix the pest and rats issue

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 3 days ago

Average violations per unit in this building is better than the city average.

Building average0Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

Building owners and associates

Change of ownership/management in 1999

Renter Q&A

What does a typical rent increase look like?

Over 2 years ago

500$

Over 2 years ago

Answer

FAQs

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