101 Bedford Avenue at 171 N 11 St,

Brooklyn, NY 11211

Proximity to everything was great

Generally quiet given the location

Ugly and dated interiors (Nickelodeon slime green cabinets)
Owners nickel and dimed for BS when I moved out

Clean, good amenities

Management can be difficult with certain maintenance requests

The location is great. Right by McCarren Park, close to the L and G trains, and walkable to most things in Williamsburg.

The building staff is also wonderful -- they're all very kind and are a delight to work with even when issues come up.

The management company is complete garbage. They change policies without letting the residents know all the time, and their management and upkeep of common amenities are just awful.

Be better at communicating with your residents.

Nice amenities
Doorman
24 Garage connected to building
Lovely neighborhood

Broken ATM machine

Limited hours to pick up personal packages. 8am-8pm

24 hour Garage has limited hours
6am-10pm

Noisy air vents, thin walls, noisy neighbors.

Management office is lacking in communication and problem solving

Pick up your phones,
Respond to issues in a timely manner

Near park and L line

To many students that think its a dorm

None to mention

Building is on the Park

Management no longer cleans building on the weekend during Covid; Elevators shut down most days; FDNY has to rescue people from elevators often. Halls and apartments now dated and worn.

Time to renovate the building.

Location is great. Lots of amenities. Very clean. Friendly staff.

A frat house. The building is falling apart and needs some renovation. Cheap appliances and materials used.

Filter your tenants better. Kick out the ones ruining the building. It's time to renovate.

Apartments are spacious and fresh.

Noise from neighbors, noise from the park

Staff responds quickly, apartments are ok size

Expensive, no cost flexibility during COVID, thin walls, amenities are extra cost

Lower the rents, you’re not inline with the neighborhood

Nice location, but I would wait until there’s a different ownership and management team. It could have been a great building if management took care of the units that are falling apart, with mold, dysfunctional HVAC in many of the units, leaks. Instead, all they focus on is renovating the lobby to lure new tenants in while doing very little to keep exiting ones. The cleaning staff is nice but management are incredibly rude and will ignore for your months if your repair request means they need to spend any money.

The units are falling apart - many tenants had no dysfunctional HVAC in the middle of the summer/winter. Some tenants had leaks and mold that was completely ignored by management. It just feels like management is 100% focused on attracting new tenants, but once you’re locked into a lease forget about ever getting a response from them. Management is incredibly rude and very shady

Learn how to treat your existing tenants

Great location, good size apartments/rooms, maintenance very responsive and quick to resolve any issues.

They charge as if it’s a luxury building but went for the cheapest options possible (dishwasher, showers, oven, no kitchen hood, cheap flooring/varnish, hvac super noisy, countertops are very poor quality). Smell from other apartments travels through the ventilation (cooking, smoking weed ...). Also the decor is ageing very badly.

Improve ventilation in kitchen and upgrade work surfaces. Don’t be surprised the floors scratch when you go for cheapest varnish you can find.

Luxury Amenities, Location, Maintenance

Robotic Management, Expensive

Have a more human approach to your tenants.

Pool, garage, screening room & many etcétéras 

management barely answers the phones
Noise: neighbors, air vents, thin walls, slamming doors etc.

Answer your phones for tenants please.
Perhaps consider small pads in the door frame to muffle the sound of slamming.

Great location, staff is nice, amenities are pretty good.

Management does not keep up with maintaining the building and amenities.
They are dishonest with charging you for damage to your apartment and withholding more than they need from your security deposit. I caught them over charging me by $700, took them to court and won!

A bit of a frat house vibe and they did not regulate the rooftop as well as they should.

Don’t be dishonest!

Great rooftop views

Building nickles and dimes you and provides less service and amenities while costs increase. Doesn’t feel like a luxury building when A/C doesn’t work, elevators out all the time, massive and unexplained increase in HVAC bill. There is zero mask policy for the building with tenants and building staff not wearing masks, often in elevators.

Be more transparent

Rooftop, amenities, doormen

Management is horrendous! Would avoid living here at all costs. Very greedy and will nickel and dime you when you move out. They apparently had to stain my floors and replace all flooring due to “a scratch” that was left behind. They sent me an invoice stupidly and said the price was less then half of what they were asking. Also, there is little to no upkeep to this building and they are letting it fall apart.

Stop being greedy and respect and listen to your tenants.

Space, location, amenities, some nice people work here

Management doesnt budge, HVAC fees are exhuberant, staff are treated so poorly all end up leaving

Make deals with your tenants during a pandemic, stop overcharging building fees and costs, management just poor to deal with in general

Staff is very nice, nice amenities, great location

Cheap greedy owners

Be nicer and more generous to tenants. It’s our home and we want to feel good about our home

location, gym, staff

Management, management, management

Stop being so cheap and inflexible

Amenities / location

Management / horrible colors in building

Improve your management policies

Friendly doormen and staff,
rooftop was great during lockdown but always crowded, the building location is perfect

Where to start... the management and landlords will literally steal money from you. When gyms closed during the pandemic, they continued to bill for the amenities that we couldn’t use. They’ll keep your security deposit and make up lies to not pay you back. We lived in the apartment for 2 years. General wear and tear happens. Management insists that everyone wear masks in the building but they walk around maskless.

The rent is astronomically high for how dated the apartments are, and the appliances are the cheapest you’ll find. The hallway fixtures are falling apart. The speakers on the wall are so 2008... you’ll also have to figure out window treatments yourself because they have custom windows. Get ready to shell out close to $1000 - the cost for shades and the labor to install. You won’t be able to take these to your next apartment.

The building is more than 50% empty at this point. Everyone fled because the building is managed horribly and you can get a lot more for your money these days.

Stop squeezing every penny out of people or they will continue to leave. Respond to emails in a timely manner. Lower your rent.

I can’t find any after living here for 11 month during Covid, it’s really bad, staff dissent wear masks, and they started doing construction to “fancy up” their lobby. Can’t wait my lease ends.

Too many, shady management, they don’t even tell you the roof too will be closed from Oct - May, especially when all of us locked in, they did not care, never seen them cleaning the gym, always mask less people walking around. Some tenants here think Covid doesn’t exist, when you politely asked them to wear a mask, they said I don’t got germs, WTF.
When we moved in, apartment was not ready, no hot water, and floor is dirty as hell, we have to ask them twice to clean it out. Loud party non stop during the pandemic, never thought would live in a place like this, I have to triple masks when I’m in the building. Asked management about the protocol, they did not respond. Careless.

Your business will go down, this is not how you act when all the people in the building complaining. Do business like this, lie to your tenants and lock them in to lease, and threaten them to shut up, not a good idea.

Only location is the reason I picked this building. Instant regret after living here for few months.

- Once you sign the lease, management does not know you. All they care is adding small hidden fees to milk your money.
- Walls just there as dividers, no sound proof at all.
- Some of the people lives here are rude, no respect for others. If you seek for a community, DO NOT move here.
- Mail room staff always away “On Break”. Also lost two of my packages.
- Loud parties during COVID, many doesn’t even care to wear a mask.
- Too many hidden fees, non stop surprises.
- New tenants got tricked for “fancy lobby”.
Once you start using amenities you will know. NOT WORTH YOUR MONEY!

Be honest to your tenants, at least care of the people who lives here.

Sits right on McCarran park, has an indoor pool, bedrooms are generous size, plenty of amenities and ok rooftop. Building staff is super nice.

Management sticks to a playbook and does not use any judgement. Cheap on weird things like providing only one mailbox key or taping a sign on a wall while pouring money on a new lobby. jacuzzi and saunas just don't work. Landlord charges a separate HVAC bill that is not transparent. No rent consessions on renewals, even if they are offered to new tenants.

Use judgement while dealing with tenant issues, show flexibility and tenants will bring their friends to live here