Beautiful building and very responsive management
Pros
The building is beautiful. Many have terraces, the apartments have a lot of light, and the finishes are good (especially for a building that isn't brand new). Probably the strongest thing here is how responsive management is to any maintenance issue. This is by far the most responsive building I've lived in, and the supers deserve all the credit they get. I've gotten responses/resolutions to maintenance issues within 24 hours with almost every issue I've had. There are a lot of amenities (though those are kind of hit or miss--see comment below). Overall, this is a great building (though you do pay for it).
Cons
While most of the staff is great, some of the front desk staff can be a little rude. There is one person who is almost always unpleasant to deal with, which is annoying for a building at this pricepoint. While the amenities are numerous, some of them have somewhat restrictive hours and/or maintenance of them isn't the best (the hot tubs were out of service for months for some reason, etc). However, at least there are dedicated people for the amenities to complain to if something goes wrong.
Busy but well managed
Pros
Great amenities, on-site staff and responsive management. Units are very functional with quality appliances and finishing for the price. Great water pressure, AC, heat, etc.
Cons
Package room closed occasionally, many dogs in the building (I have one as well) can mean some dirtiness that is difficult for building to resolve immediately. Don’t think there’s much the building can do though it’s just a lot of people and a lot of pets.
Advice to the owners
Maybe hire someone to man the package room
