Hub at 333 Schermerhorn Street,

Brooklyn, NY 11217

The unit is great, building is top tier, amenities are amazing. Love the building and the people. Great area of town

They took a long time to replace my AC once during the hot summer months; amenity hours should be expanded.

The amenities are what you pay for with this building. They have an amazing pool, patio area for BBQs, and fitness center. The apartment I rented was a 1 br / 1 ba for about $3500. It was a tiny space for that price point but again this a building your living in for the amenities and convenient location.

The neighborhood of downtown Brooklyn has a cold and sterile vibe. It’s more a place you love to easily access Manhattan and other parts of BK. The building neighbors all mind their business and keep to themselves.

Your staff deserve a raise!

Wonderful amenities and apartments in a terrific location

Amenity fee is expensive and the leasing office was not responsive when we tried to negotiate our lease renewal

Friendly doorman staff and porters.

Elevators are terrible. Building management office are not equip to resolve resident issues fairly.

amenities are pretty good,
great location for getting to different parts of nyc
finishes on some of the higher floors are really nice
Spectacular views

elevator situation can be annoying sometimes
Not a ton of diversity in the building
Building has had a few utility outages (water) in 2023-2024

be a bit more responsive to tenants

Great management, clean, package room, views

Can hear your neighbor doing anything

Great building and amenities

Poor management communication

Maintain a more professional rental office

The location is unbeatable - convenient train access and alive neighborhoods. Management is good and easy. Doormen are very nice

Paid amenities, mailroom valet limited access time and long lines, and even rent stablized units are way too pricey for the small size of it

Wonderful views
Great amenities
Great building concierge and valet staff

Inattentive management who are slow to respond
Elevators that consistently break down
Ridiculous amenity fees

Replace the high rise elevators Or rather hire a new company to maintain them. Also, worth rethinking Iowa Sports. Their management is lackluster. Rethink Bozzuto contract.

The people working in the building are amazing, kind and responsive. The location is almost unbeatable for NYC with access to every subway, LIRR, Barclays, groceries, BAM, Apple store

The first several years, management offered concessions on rent. No longer. Maximum allowable rent hikes every year. It's no longer worth it. The daily assault of loud, long screaming sirens by NYPD, EMS, FDNY, sometimes 3 or 4 simultaneously during rush hours is crazy. Last month a fire-reserve tank failed and flooded the entire 40th floor and damage below. The elevators used to work great, now, long waits, crowded cars, elevators out of service almost every week. Electricity bills here are insane. $300+/month during the summer using the AC as little as possible in a 2br. Access to the gym, pool, and all the fancy public areas in the photos will cost you $90/month. Package room staffing hours were cut during the pandemic and never returned to pre-pandemic hours.

None.

- good area for transport links
- decent amenities
- good views from high floors
- good appliances
- great apt layouts
- modern

- small rooftop
- must pay for communal access (gym and roof lumped into one payment!)
- staff are rude!
- limited package collection times that are very restrictive

Teach your staff manners.

Generally new but not that much

- nonstop heating issues
- roaches in some apartments
- extremely non-responsive management
- horrible insulation
- huge building, no neighbor community
- expensive amenities

Management has been quick to handle issues for me in the past

Expensive building with separate amenity fee
Apartments are pretty small

They manage to sometimes do the right thing and sometimes the staff is nice unfortunately the younger they are the nicer they tend to be

I have lived in this building for a while and all I can say is they are not kind towards minorities the security is discriminatory towards minorities watching them extra hard that it makes people uncomfortable they do random water leak and bug checks unannounced so please know your rights before coming here because anything the staff can try they will there’s only like four to five good people you’ll also be overwhelmed by daily emails if you want to know your packages are here and if the staff and the nasty environment( it usually smells of pee or bleach no in between) the people that live here will the constant securing of bags and using keys as brass knuckles towards you really firmly shows you that certain people are afraid of you when you occupy a space that isn’t yours it’s ridiculous I shouldn’t have to encounter racism everyday to go outside or get a package truly disgusting do better

Stop trying to abuse tenant rights and get nicer staff

This is definitely one of the more expensive buildings in the area, but in the ~6months I've lived here I do think it's worth the price.

Some of the spots in the immediate vicinity of the building are just-OK,

The views and amenities were fantastic. The gym, pool and hot tub were great and the lounge/working area was beautiful. The landscaping outdoors was spectacular. We moved out before the roof deck area was completed.

There was only one concierge there at any given time - staffing felt sparse. The bathtubs were not deep at all and the shelves in the bathroom cabinets were shallow and didn’t hold much.

We moved out in 2018 and at the time the guest policy for the amenity floors was way too lax. People would invite all of their friends to use the pool and grills and there was no space left for residents.

Great amenities and upkeep!

Lots of parties.

Nice apartments with new appliances and finishes. Good amenities. Staff are very nice and responsive.

It's a tall building and sometimes it can be a while to get an elevator.

nothing that I can think of

Next to 16 different subway and rain lines

Way too big and given the current social distancing it is impossible to get on an elevator.

Allow your renters to go month to month instead of pressuring them to sign a new lease that you had the balls to up the rent. In a global Pandemic.

Friendly staff
Nice neighbors
Dog friendly

High rent with add on to access amenities (gym, pool, rooftop). During COVID, they offered 2-4 months free rent for new renters but refused to offer much for residents who renewed their lease.

Elevators always have a line.
Getting packages from the package room can be a pain - esp if there’s a long line.
Package room hours aren’t that great.

Treat your current residents better when it comes to lease renewals.

Love our apartment and the amenity spaces. The staff is all great and responsive

Amenities are expensive and the fingerprint scanning system is awful and never works

Ditch the fingerprint scanners

Beautiful apartment, modern finishes, great amenities

Expensive, amenities are pricy and they limit guest access, elevators can be a long wait

Great clean amenities

Overpriced amenities and rent, sketchy area

Excellent building staff, service maintenance are top notch. Amazing pool. Great viewss

Expensive. Not willing to offer good enough rent concessions to good tenants given market conditions.

Be more flexible with pricing you are losing great tenants because you are not offering enough rent concessions.

Clean
Friendly concierges and staff
Floor to ceiling windows
Washer dryer
New appliances
Convenient location

Small apartments
Have to pay extra for amenities
Felt corporate and not homey

Make amenities free

Pool/gym are nice to have, the views are stunning, and the move in and out process was easy and accommodating, active internal board to buy/sell things

Constantly broken high rise elevators leading to routinely long waits to get upstairs. At times almost all the elevators would be broken and I’ve gotten stuck inside them. They clearly built this building with incredibly cheap elevators. At times, the elevators would be broken for days or weeks. All amenities are managed poorly by various third parties (mail room lost expensive packages assuming no responsibility, amenities like the dog run close at night because they’re managed by another company). The in wall heat and AC units are incredibly loud and ineffective. In the summer you have to crank it so loud you can barely hear the TV, and in the winter it’s steam heat, so it loudly pops and clangs like you live in a prewar building. Management is often completely MIA or just figuring out how to run the building.

Get the basics right. Make the investment to fix these cheap elevators once and for all. Stop outsourcing your basic services to poorly run third parties.