Horrible management
Pros
Building is always clean
Cons
Rude employees not good management
Advice to the owners
Get better staff
Heat/hot water not included in rent
Pros
Building management very responsive to need for repairs, friendly staff.
Cons
Walls are wafer thin so you can hear your neighbors’ arguments, playing music, etc., Con Ed bill is very high as heat/hot water is not included with the rent, only 2 washer/driers in laundry room that require constant repair, building is next door to noisy auto shop & loud homeowner.
Advice to the owners
Replace washer/dryers, offer to pay half the utilities bill to cover heat/hot water expense.