Pros:
My neighbors are mostly nice people. It's lots of young folks, so there can be noise issues. However, I've found that people are receptive if you ask them to quiet down.
The neighborhood is nice overall. There's lots of different food places nearby, and I don't feel unsafe walking alone at night as a young woman. I also love that we're so close to two different train stations, and getting into Manhattan is easy.
The super and other maintenance people keep the building and courtyard clean. When I've had to reach out to the super--even at odd times--I've been able to get in contact with him. There's also an app to contact maintenance, though I haven't used it myself.
I saw some people mention bugs, but I haven't really seen any since moving in. My apartment doesn't seem to get any roaches, though I have seen a couple centipedes since moving in (probably why I don't see any roaches, ha!).
Also, this building is pet-friendly, and I wasn't charged a fee for my pet.
Cons:
I'm not sure if it's just my building, but these walls are way too thin. I can hear my neighbors having conversations at normal levels and even walking. It's normal to hear noise when you live in an apartment, but I shouldn't be able to hear my neighbors' conversations so well. It can be unnerving.
There's also no elevator, so you have to walk up multiple flights of steps to get to your apartment. Not a big deal for a healthy young person, but it can be a lot when you're carrying stuff.
Important: There is no central air. In the fall they turn on the heat regularly, which can produce some pipe noises. I'm used to NYC apartment radiators making banging and hissing noises--but the noise the pipe in my bathroom makes is so loud that it wakes me up in the mornings. What's funny about that is despite all this raucus, my apartment doesn't get as warm as I would like.
Now, you would think that means that the apartment won't get too hot in the summer, right? Wrong. In the summer, your apartment will become a sauna if you're on one of the upper floors like I am. You WILL need an air conditioner and/or blackout curtains to be comfortable.
EDIT: I was wrong. Now that it's colder and the heat has been turned on more frequently, the my apartment feels comfortably warm. I love it!
Advice to owner:
Expand the laundry room. Why are there only three washing machines and four dryers for 100 units?