Everything you ned is here
Pros
Maintenance, Laundry, Gym, and extermination
Cons
They do a lot of work mainly on the pipes and having the water cut off from " 9-5" more like 9 am-7/8 pm is very inconvenient, Thee office people are very rude when you try to ask them questions.
Advice to the owners
Be more transparent with the tenants.