Pros:
Washer/Dryer in unit. Nice neighbors.
Cons:
frequent delays in communication/repairs
outdated buzzer.
Packages get redirected with no notice frequently.
bad rent payment system (landlord had renters pay wire fees multiple times when wire didn’t work on landlord’s end).
Not great COVID-19 response.
No roof or fire escape access.
Advice to owner:
update buzzer with video/virtual doorman.
sent up wire/Venmo/zelle for rent with no fees.
More sanitizing options.
Cover utilities since Optimum is poor service and only option.