Pros:
It’s a quiet building with friendly neighbors and a great neighborhood. In general things work well enough and minimal interaction with landlords.
Cons:
Very unresponsive super and landlord. Took months for them to hire an exterminator. Exterminator recommended a full apartment building treatment and they refused. Took months for them to hire a plumber. Didn’t have a working intercom/door entrance for 2 months. They have tendencies to get friends that aren’t professionals to look at problems and make them worse or do nothing.
Advice to owner:
Hire professionals to fix chronic problems. Do so after a shorter period of time of your people failing at the job.