Pros:
Neighbors and downstairs wine bar are easy-going, friendly, and the location is almost unbeatable.
Cons:
Owners are two spoiled kids who won't lift a finger to answer the phone, repairs won't be made in a timely manner unless you threaten to call 311, and blame tenants when the one maintenance guy can't figure out how to do the job right.
Heads-up: the owners' broker picks and chooses who he decides to assess a fee. Turn him down - there's far better buildings in the neighborhood.
Advice to owner:
Quit aspiring to be slumlords in the West Village