Pros:
They seem to be more on top of pest control and improvements these days. There are cameras on all the floors so there is some security. Maintenance people are okay though not always there as quickly as you’d like.
Cons:
Sometimes you won’t get hot water, typically at night or on weekends. Door security can be meh sometimes and package theft is a major issue despite cameras being in the lobby. It’s definitely not fancy or refurbished and no elevator.
Advice to owner:
Fix the water issues and kick out trashy, noisy tenants. I’ve heard loud fights sometimes that made me consider calling the cops.