Pros:
- Responsive Super
- Clean common areas
- Virtual door key/package cage
- Reasonable rent increases
- Really wonderful management company
Cons:
A few of the neighbors had a loose relationship with general "quiet" hours, ie: blasting music in the middle of the night. However, management was incredibly responsive and we felt they were managing it the best they could.
Advice to owner:
Keep doing what you are doing! We miss BEM :)