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M

Marcello Castillo

Site Manager·1 building·15 units
3.8

9 reviews

Highlights

No
Evictions
5
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenants living in Marcello Castillo’s buildings appreciate the helpful and reliable superintendent and generally responsive management who maintain cleanliness and safety in common areas. The buildings are well-located near schools and transit, and feature online portals for convenience. However, renters frequently report issues with pest control, noise, outdated facilities, and occasional slow landlord responsiveness, especially regarding longer-term maintenance matters. There have been concerns over building infrastructure like intercoms and laundry security, and the challenge of balancing the charm of prewar buildings with modern expectations. Overall, management shows willingness to improve, though some tenants have experienced legal and maintenance frustrations.

Reviews

Former tenant·9 minutes ago

Pre war building will always need repairs, 1 year tenants complain the most

Pros

Super is a very nice guy. People mind their own business. Online tenant portal to make payments and request maintenance. Close to schools and train. Parks nearby. Mail typically respected and delivered reliably.

Cons

Students move in and out each year, complain the most by failing to understand the nature of an old building. Under recent new management. They're fine but still sorting things out. Doorbell system is weird. Two management companies ago we had a terrible management company that installed cheap interior in the building, gutted the prewar feel, installed crappy doors and made everyone lose kitchen space by installing a gas line that will eventually be void. New landlords have been better. But some of that damage will never be undone. The super is reliable, cleans and takes out trash daily. But there's limited space for trash and lots more tenants than previously. Some tenants don't respect this is a home for some of us and leave trash in the halls or drag trash juice down stairs. Old building sometimes requires water to be shut off to fix pipes or whatever, but that's to be expected.

Advice to the owners

Install a bug lamp near trash outside and under corridor between 510 and 512. Install additional laundry machines for 513. Better maintenance smoke detectors on each floor. Install new courtyard staircase and create better space for trash and recycling.

Former tenant·3 months ago

A great place short term

Pros

The super is so helpful and the units are clean

Cons

We have had a regular issue with mice although they hire a building exterminator to come once a month

Buildings associated with MARCELLO CASTILLO

  • 512 West 134 Street
    Rent-stabilized

    512 West 134 Street

    3.8(9)

    Manhattanville

512 West 134 Street
Rent-stabilized

512 West 134 Street

3.8(9)

Manhattanville

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is worse than the city average.

Owner average2.06Violations per unit
NYC average0.81Violations per unit
8Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

19Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

4Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

M

Marcello Castillo

Site Manager·1 building·15 units
3.8

9 reviews

Follow us

For renters

Renting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.